Information Technology Manager

Description

Ready to Launch Your Career in Manufacturing? Apply Now!

Are you looking to build a rewarding career in manufacturing? Join Q Microwave as an Information Technology Manager! This role is perfect for individuals with a passion for efficiency and organization who want to work hands-on in a dynamic production environment.

The Information Technology Manager leads the IT department, ensuring the implementation and maintenance of infrastructure while managing IT policies and procedures. Responsibilities include supporting technical operations, maintaining IT systems, and guiding a team to troubleshoot and optimize network and hardware solutions. With 4-10 years of experience, the candidate will oversee IT strategy planning, infrastructure enhancements, and asset management to support the company's technological growth.

Requirements

Key Responsibilities:

• Support a team that provides technical support for PC workstations and phones
• Lead the Installation & Maintenance of new computers and/or upgrade existing computers/networks
• Maintain and implement IT policy and best practice guides for the company
• Oversee the IT New Hire process including account set-up, PC set up, phone set-up, etc.
• Support daily maintenance operating system patches and software upgrades, and routine hardware configuration
• Lead the creation and maintenance comprehensive documentation for all IT services and related processes
• Oversee troubleshooting, systems backups, archiving, and disaster recovery and provide expert support when necessary
• Support a team to identify, diagnose, and resolve network problems
• Support and maintain IT infrastructure including multiple windows servers (domain controllers, file, print, application, web) Active Directory, IIS, Group Policies
• Support maintenance of LAN/WAN equipment including firewalls, switches, and VPN solution.
• Support Microsoft related technologies: Windows Server, Office 365/Exchange, SQL, SharePoint, etc.
• Ensure documentation of internal process and procedures related to duties and responsibilities
• Designing, building, testing, and deploying the technical components required for successful On-Prem Network Infrastructure solutions
• Keep up to date with current with new hardware/software products for system enhancements.
• Participate in IT strategy planning activities
• Assess the relative impact of IT industry trends to current and future enterprise infrastructure needs and projects
• Lead IT asset management to ensure assets full lifetime cycle value is achieved
  
  

What We're Looking For:

• Bachelor's degree in computer science or related demonstrated experience
• 4 - 10 years of client and server administration
• Experience implementing client desktop and laptop installations
• Experience resolving problems in a Windows environment
• Disciplined, systematic problem-solving skills
• Excellent communication skills, both verbal and written
• Self-starter who works well both independently and with a team
  
  

Certifications:

• MCP/MSCE/MSCA/A+ or HDI CSS or Cisco certification, preferred
  
  

Working Conditions:

• Ability to lift 25-50 lbs. of equipment with assistance.
• Fast-paced environment with frequent interaction with supervisors.
• Comfortable working on your feet in a production environment.
  
  

Why Join Us?

• Work in a collaborative environment with growth opportunities.
• Be part of a supportive team focused on quality and efficiency.
  
  

Why Join Us?

• Work in a collaborative environment with growth opportunities.
• Be part of a supportive team focused on quality and efficiency.
• The work Schedule is a Standard 9/80 @ 7am-4:30pm. With every other Friday off.
  
  

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance