Admitting Technician

• Area of Interest: Patient Services
• FTE/Hours per pay period: 0.01
• Department: Patient Access
• Shift: Hours Varied, as needed
• Job ID: 160988
  
  

UnityPoint Health Information

Why UnityPoint Health?

Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and an unwavering belief in doing what's right for the people we serve.

Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.

• Caring is what we do, and it starts with our team members: expect paid time off, parental leave, 401K matching and an employee recognition program as we support you both personally and professionally.
• You can only give your best when you feel your best, and we help you live well with dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members to give you peace of mind.
• We strive to make things easier and more personal in health care to set us apart from the rest, and you can experience that commitment through early access to earned wages with Daily Pay, a tuition reimbursement program designed to help you further your career and adoption assistance to help you grow your family in the way that works for you.
  
  

Diversity, Equity and Inclusion Commitment – At UnityPoint Health, we honor the ways people are unique and embrace what brings us together. Our collective goal is to champion a culture of belonging where everyone feels valued and respected.

Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at https://dayinthelife.unitypoint.org

Overview

Admitting Tech

UnityPoint Health - Allen

Shift: PRN as needed; hours vary

Creates accurate and thorough registration for each patient visit. Responsible for obtaining demographic and financial information, as well as obtaining signatures required for successful billing submission. Collects patient liability before or at the time of service as defined by the patient’s insurance plan. Identifies those patients who may need financial assistance. Interact in a customer focused and compassionate manner to ensure patient’s needs are met.

Responsibilities

• Anticipates the need to assist coworkers and adapt to staff coverage in any registration area or site.
• Ability to multitask and work efficiently to maintain patient movement and schedules.
• Ability to communicate and work collaboratively with Patient Access Manager, Patient Access. Supervisor, Physicians, Physician offices, and UnityPoint Ancillary departments.
• Proficient in hospital switchboard code calling and paging systems and processes.
• Proficient in Blackboard Connect and Vocera while calling codes.
• Adheres to regulation pertaining to Medicare Secondary Questionnaire (MSPQ), Health Insurance Portability and Accountability Act (HIPAA), Personal Health Information (PHI), Advance Beneficiary Notice (ABN), and Emergency Medical Treatment and Labor Act (EMTALA).
• Assists new hires in training process.
• Proficient with all types of Registration and Admission functions in EPIC.
• Follows UnityPoint Health Registration Standards to ensure data accuracy and timely billing.
• Inputs accurate demographic and insurance data to ensure accurate billing.
• Schedules, registers, obtains signatures, and scans physician orders to complete the registration sign in.
• Verifies insurance eligibility accessing on-line resources, phone, or fax. Reads return responses to ensure there is active coverage on the account for the date of service.
• Proficient in authorization processes and responsible for inputting authorization information into appropriate fields in EPIC to ensure accurate claim submission.
• Collects the self-pay portion of a patients out of pocket expenses at the time of registration and provides receipt of payment to the patient or other responsible party.
• Identify patients who need financial counseling assistance to Patient Financial Counselors.
• Refers self-pay or underinsured patients to the Patient Financial Counselor for further assistance or to discuss UnityPoint Health’s Financial Assistance Policy in further detail.
• Balances EPIC cash drawer at the end of each shift to ensure cash, checks, and payments made by credit card reconciled and accounted for.
• Balances physical cash drawer at the end of each shift to ensure cash payments are reconciled and accounted for.
• Meets defined/established collection goals of the health system.
• Responsible for working Patient Work queues daily and completing accounts timely and accurately to ensure timely billing.
  
  

Qualifications

Minimum Requirements:

• High School Diploma or equivalent
• Writes, reads, comprehends, and speaks fluent English.
• Basic computer knowledge using word processing, spreadsheets, email and web browser.
  
  

Preferred:

• Medical related diploma or certificate
• 1-year medical office or equivalent experience. Insurance billing for medical or hospital.