Loan Operations Specialist II

The Loan Operations Specialist II is responsible for all post-closing loan servicing functions executed and overseen by the department. Supports commercial loan production teams through courteous, timely, and accurate servicing of the commercial loan portfolio.

Principle Duties and Responsibilities

• Works directly with the loan production officers and assistants to aid in servicing of the commercial loan portfolio.
• Identifies, tracks, and communicates loan exceptions, as needed.
• Loads loan to the core system once signed.
• Perfects collateral.
• Accepts and posts loan payments.
• Provides payoffs and releases collateral on paid off loans within the regulatory timeline.
• Maintains escrow payments and annual analysis.
• Responds to and assists customers with questions on their existing loans.
• Performs other duties as assigned.

Education and/or Experience

• Bachelor's degree in Business Administration, Finance, or related field, or minimum 5 years equivalent work experience, required.
• 3-5 years experience in financial institution producing commercial, agriculture, consumer, and mortgage lending, required.

Knowledge, Skills, and Abilities

• Extensive administrative or professional experience in a relevant field that provides the background and experience necessary to guide the Banks commercial lending portfolio servicing activities in a financially safe and sound manner.
• Thorough knowledge of commercial, agriculture, mortgage, and consumer lending practices.
• Thorough understanding of loan documentation criteria and business objectives.
• Ability to read, comprehend, and evaluate detailed and complex loan documents.