Barista

Join our Team at the Adobe Clubhouse at the Arizona Biltmore Golf Club!

We are looking for enthusiastic and service-oriented individuals to join our team. Located in Central Phoenix, the Adobe Clubhouse at the Arizona Biltmore Golf Club will offer breakfast, lunch, and dinner in a welcoming golf club atmosphere. We want our members and guests to receive an unforgettable dining experience. In addition to our Restaurant and Market, we will be hosting a variety of banquets and events in creating memorable experiences.

Job Summary

The Barista’s purpose is to serve food and beverages in The Pantry, our grab and go market/coffee shop, and to provide exceptional customer service. The goal is to provide a welcoming atmosphere where guests can enjoy a delicious coffee drink and light snack/meal.

JDM Golf Teammates will role model the core values and behaviors by:

• Cultivating a positive work environment.
• Being efficient with time at work.
• Communicating effectively with management, co-workers, and guests.
• Being flexible.
• Maintaining integrity in all conversations and actions.
• Consistently reporting to work on time prepared to perform duties of position.
• Following internal procedures and external regulations; and reporting issues to management.

Duties and Responsibilities

The duties and responsibilities listed below are essential to the employee’s position.

Customer Service:

• Greet guests / members in a warm and friendly manner.
• Answer questions about the menu.
• Communicate customer feedback to managers, as necessary
• Make recommendations based on customer preferences.

Operational:

• Prepare and serve a variety of teas and coffee beverages, including espresso, cappuccino, and latte.
• Maintain high standards of quality, cleanliness, and presentation.
• Operate coffee brewing equipment, espresso machines, and other café equipment.
• Handle cash transactions, debit and credit payments; and maintain accurate records of sales.
• Tracking and ordering inventory for the food and beverage supplies, such as coffee, milk, napkins, cups, retail items, etc.
• Cleaning equipment and countertops, restocking supplies, sanitizing work areas.
• Keeping The Pantry clean and stocked including sweeping floors.

Other:

• May be scheduled to work at banquet events.
• Participates in pre-shift meetings, taste tests, and training.
• Conform with all safety standards and use of all appropriate safety equipment.
• Follow good personal hygiene guidelines.
• Performs other duties, as assigned.

Education and Experience Required

• High school diploma or general education degree (GED)
• Previous experience as a barista or in a similar role preferred.

Skills and Abilities

• Possess strong interpersonal skills to deliver exceptional service – should be friendly, approachable, and attentive.
• Has basic coffee knowledge, such as how to prepare common coffee beverages.
• Strong attention to detail and time management skills.
• Strong teamwork abilities to work efficiently in a fast-paced and high-volume environment.
• Strong communication skills including effective listening.
• Highly organized to manage the Pantry.
• Flexible and adaptable to changes in workflow, menu items, staff, etc.
• Ability to remain calm during peak hours or challenging guests or members.
• Comfortable in upselling.
• Demonstrated working knowledge of food handling regulations.
• Basic math skills.

Computer Skills

• Ability to use Point of Sale (POS) System
• Ability to use employee self-service on company’s human resources/payroll database

Certificates, Licenses, Registrations

Required: Position may utilize golf carts; thus, must have a valid driver’s license. Unexpired Arizona food and liquor certifications. Must be at least 19 years of age.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

This position primarily works both indoors and outdoors. At times, extreme temperatures may be part of the environment.

Pay: $16 per hour (tipped position)

We Offer…

• PT Benefits: Flexible Scheduling, Direct Deposit, Free Parking, Paid Sick Leave, Free Golf, Golf Shop Discounts.
• FT Benefits: Health Insurance, Direct Deposit, Free Parking, Vacation, Holidays, Paid Sick Leave, 401K including match, Free Golf, Golf Shop Discounts.

How to Apply: If you are ready to be a part of something special, come join our team. Please complete the online application for our management team to review what sets you apart from others. EOE.