Shipping Supervisor

SUPERVISOR - Shipping Documents Preparation

MBI, Inc., one of the nation’s leading direct marketing companies, is looking to hire a take-charge, hands-on individual who wants a challenging supervisory position monitoring the work of 6 to 12 employees and fulfillment operations in our Torrington location.

The successful candidate must be motivated, energetic, and dedicated to the highest standards of excellence. A minimum of two years of supervisory experience is required in a high volume, results orientated and detail-based environment.

Location: Torrington, CT

Schedule: 6:45am to 3:45pm, Monday - Friday with overtime during peak season (November-December)

Supervisor Responsibilities Include:

• Supervise the shipping production prep area (batching/kitting documents; matching product to customer invoices, proofing that customer invoices correctly generate, looking up customer accounts, etc.)
• Proven track record leading and motivating a successful team
• Fostering a cooperative, respectful, and supportive work environment
• Navigating peaks, valleys, and “change” proactively
• Emphasis is on monitoring and developing individual contributors to achieve results at a highly effective level including providing feedback and writing/administering regular employee performance reviews and evaluations
• Working with the department manager to establish daily labor plans based on work backlogs
• Delegating tasks strategically to optimize workflow, monitoring daily workloads and ensuring the team is working efficiently and consistently to standard operating procedures
• This is an “on the floor” job with 70-80% of your time working with your team ensuring workflow and solving issues with creativity in the moment
• Maintain a safe work area that is neat and organized

Skills:

• Strong organizational skills
• Excellent communication skills, both written/email and verbal

• Motivated, energetic, and dedicated to the highest standards of excellence
• Previous experience supervising a team of 6 -12 or more

Qualifications:

• High school diploma/GED preferred
• Minimum two years of relevant experience supervising in a warehouse/fulfillment setting
• Experience in labor/capacity planning based on work volume/backlogs
• The ideal candidate should be comfortable using computer systems including Outlook, Excel, Word and experience with company systems like customer order management or other non-Microsoft software/applications
• Spanish language skills are a plus

Join us!

• Compensation - Competitive starting salaries, steady salary growth including performance-based increase opportunities in your first year, and year-end bonuses.
• Paid Time Off - 18 paid vacation days, paid sick time, paid maternity and paternity leave, 12½ paid holidays.
• Benefits - MBI, Inc. offers a rich benefits package that includes medical, dental, vision, life and disability coverage beginning on Day 1.
• Retirement - All full-time associates are automatically enrolled in our generous profit-sharing plan. 401(k) options are also available, as well as periodic retirement counseling.
• Variety - Our Fulfillment Center associates rotate through various functions providing exposure to different departments and a more varied experience.
• Growth - We strive to promote from within, creating opportunities for associates to develop new skills and reap the rewards of greater responsibility. We are proud that most of our higher-level positions are filled by associates internally - MBI is a career orientated employer.
• Culture - We’re proud of our excellent culture. You will be part of a team environment. We also have regularly scheduled events throughout the year and lunch provided every Friday.
• Stability - We have been in business for over 50 years and have never had a layoff at any of our Fulfillment or Customer Service facilities.

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We strive to develop and foster an inclusive workplace that promotes and values diversity. We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Accordingly, MBI provides equal opportunities for employment. We do not tolerate discrimination based on characteristics such as race, color, religious creed, age, sex, gender identity or expression, sexual orientation, marital status, national origin, ancestry, status as a veteran, present or history of mental disability, intellectual disability, learning disability, or physical disability, including, but not limited to, blindness.

NO PHONE CALLS PLEASE.