Information Technology & Information Security Intern

Position Title:

Information Technology & Information Security Intern

FLSA Status:

Non-Exempt, Full-time

Reports to:

CISO & CIO

Location:

Tyler Technology Center

Summary of the Job: The IT & IS internship is an opportunity that introduces aspiring IT & IS professionals to the day-to-day operations of IT and IS within the Bank. Interns are primarily exposed to frontline duties associated with daily practices. The internship is a fantastic opportunity to learn firsthand how information technology and cybersecurity controls are implemented, executed, managed, and enhanced across the business. Working alongside one or more mentors, interns perform data collection, support and implementation activities, analysis, and remediation tasks. Interns also work with team members to understand architectural designs, governance, best practices, and event and incident response (IR) obligations. To be effective, interns must have a general understanding of information technology & cybersecurity principles and concepts, as well as solid practical hands-on experience with computers.

Essential Functions:

• Follow and execute directives issued by management and senior employees.
• Support day-to-day activities performed by the team members.
• Participate in project related activities and complete project tasks as assigned.
• Learn governance principles and practices as related to technology and cybersecurity.
• Observe and learn about tools and solutions implemented throughout the organization.
• Work with senior members of the teams to learn basic first-line and second-line monitoring, assessment and response tasks.
• Execute tasks requested by cybersecurity team members, such as analysis, investigation, reporting and maintenance of general cybersecurity upkeep.
• Monitor dashboards and event logs with escalation to members of the appropriate teams.
• Attain proficiency with tools and perform front-end troubleshooting and general triage.
• Read and understand the Bank’s Policy and Standards.
• Actively participate with team exercises to strengthen skills.
• Perform other duties as assigned.
  
  

Additional Functions:

• Participate in proactive team efforts to achieve departmental and company goals.
• Serve as a security model to others through example and sharing of knowledge/skill.
  
  

Required Education/Experience:

• Must be currently enrolled in an accredited college or university seeking a degree in Technology or Cybersecurity.
• Fundamental knowledge of information technology and cybersecurity principles and best practices.
• General knowledge and hands-on coursework (lab) experience with cybersecurity endpoint, network, vulnerability, forensic and log management tools.
• Basic understanding, knowledge of and hands-on capabilities with operating system configuration (Windows, Unix, Linux) and networking (DNS, DHCP, routing protocols).
• Ability to analyze event and incident logs, and work with SOC and IR teams to assess security events related to malware, vulnerabilities, exploits and kill chain methodology.
• Introductory knowledge of cloud-based infrastructure and operations.
• Basic knowledge of adversary tactics.
  
  

Necessary Skills:

• Strong logical ability, problem solving ability, good oral and written communication skills, thorough, takes initiative, professional appearance/demeanor, dependable, flexible with schedule, loyal, organized, and courteous.
  
  

Physical Activity/Dexterity:

• Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.
  
  

Physical Environment Demands:

• Must be able to remain in a stationary position 50% of the time.
• The person in this position needs to occasionally move about inside the office to visit other offices, conference rooms, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and telephone.
• Constantly positions self to operate on a computer.
• The person in this position frequently communicates with other people throughout each day. Must be able to exchange accurate information when conversing.
  
  

Working Conditions/Environment:

• Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
• Moderate noise (e.g. business office with computers and printers, light traffic).
  
  

Work Schedule/Hours:

• Monday through Friday; 8:00am-5:00pm.
  
  

Equal Opportunity Employer/Protected Veterans/Individuals With Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)