Admissions Officer

ABOUT THE ROLE

The purpose of the Admissions Officer is to audit candidate files, receive official documents for evaluation purposes, recruit and communicate with potential and new students from a variety of venues, evaluate and address potential applicants and their needs in order to select and provide proper candidates for enrollment. Entry level role with some experience required. Supports the Admissions and Marketing department scheduling tours, interviews, student services, participation in different events in and out of St. Louis and advice in the admissions process. Assist the VP of Strategic Marketing and Communications in Ponce, Puerto Rico and the Director of Enrollment Management in St. Louis branch campus by analyzing and preparing applicant file for the committees, conducting conferences to high schools/university students, also inform the public concerning PHSU academic offering in St. Louis.

This position requires office presence as well as occasional travel to Puerto Rico and possibly other schools during key enrollment periods based on business needs.

PRINCIPLE DUTIES/RESPONSIBILITIES

• Contact incoming inquiries in a timely manner for potential admissions into graduate programs.
• Verify and review applications and pre-qualify candidates to be interviewed and evaluated by the Admissions Committees.
• Data entry of documents and information received from candidates into the SIS for reporting purposes.
• Audit pre-requisites and on documentation for file completion through multiple software systems.
• Strategically communicate with candidates in a complaint manner about admissions processes, acceptance protocols, PHSU policies, and other pertinent information.
• Make outbound calls up to 100 per day.
• Participate in recruitment fairs, campus tours, open houses, webinars, conventions and all PHSU admissions activities including Orientation.
• Analyze and prepare monthly and quarterly enrollment and matriculation reports for Dean of Enrollment Management and Student Success.
• Attend campus-sponsored events virtually and in person as needed.
• Available to work evenings and weekends as needed for business purposes.
• Complete processing of new enrollment files within 30 days of each start date.
• Support admissions teams with calls and call blocks as needed.
• Enter student applications into the Jenzabar system as they are received.
• Other duties as assigned.

COMPETENCIES

To perform the job successfully, an individual must be dependable and have good inter-personal and communication/organization skills and the ability to interact effectively with prospective students, faculty, and staff. Demonstrated ability to meet and/or exceed determined goals and objectives. Excellent written, verbal communication and customer service skills. Time management and the ability to meet deadlines and multi-task are required. Able to work after hours and weekends when necessary.

QUALIFICATIONS

Minimum of a Bachelor's degree. Master’s Degree is preferred. One (1) year of related experience in a high-traffic higher education/university office environment. Graduate healthcare admissions preferred.

Computer Skills: General knowledge of computers including Microsoft Office Applications such as Word, PowerPoint, Outlook, and Excel. Experience with virtual meeting platforms such as Zoom and MSFT Teams. Knowledge in Jenzabar, WebAdmit, OnBase, JRM, and Salesforce Systems (CRM) strongly recommended.

Certificates, Licenses, Registrations: Certifications in administrative proficiencies appreciated.