Busser

JOB DESCRIPTION:

• Great guests in a positive, friendly manner and make them feel welcome.
• Consistently follow sequence of service utilizing all proper procedures standardized by management.
• Pour water; serve non-alcoholic drinks as necessary throughout the service.
• Must pro-actively assist the Food Server and Management in servicing the guests needs.
• Maintain table cleanliness utilizing a silent service approach.
• Maintain cleanliness and stock of their assigned areas, side stations, tables and POS stations.
• Maintain a level of professionalism that will make guests want to return.
• Anticipate the guests needs and respond appropriately with a sense of urgency.
• Bid farewell to guests, using guests name when known, and encourage them to return.
• Work as a team, assisting all guests and team members needs and inquiries.
• Follow all procedures and policies set forth by the company, and department.
• Follow all health and safety regulations.

JOB REQUIREMENTS:

Required:

• Must be at least 21 years or older.
• At least one 1 year of previous fast paced, high-volume restaurant operations experience.
• Working knowledge of correct maintenance and use of equipment.
• Work with environmental factors including noise, dust, and smoke.
• Excellent customer service skills.
• Have interpersonal skills to deal effectively with all business contacts.
• Professional appearance and demeanor.
• Work varied shifts, including weekends and holidays.
• High School diploma and equivalent.
• Able to effectively communicate in English, in both written and oral forms.

Preferred:

• At least 1 year experience in a restaurant as busser or Food runner.
• Previous experience working in a similar setting.