Quality Nurse Specialist

Qualifications

4 year/Bachelor's Degree in Nursing, or must be obtained within 18 months of hire (Required)

Work Experience

2- 3 Years Nursing Experience (Required)

0 - 1 year Quality Management Experience. (Preferred)

0 - 1 Year Lean Six Sigma (Preferred)

Licenses and Certifications

Required Certifications/Licensures: Registered Nurse (RN) with current Georgia license

Preferred Certifications/Licensures: LEAN / Six Sigma certification

Essential Functions

TECHNICAL LEADERSHIP (TRAIN AND MENTOR):

Demonstrates the ability to impart knowledge to others and promote attitude of teamwork.

Displays caring and effective communication and rapport with help desk users and co-workers.

Communication

Demonstrate the ability to communicate in a professional manner.

Demonstrate excellent customer service skills.

Communicate effectively with patients, staff and physicians.

Hold staff members accountable for communicating professionally.

Act as a resource person within the department regarding communication skills.

Communication, Leadership, Collaboration

To establish a strong working relationship between healthcare professionals, family and patient in order to strengthen clarity.

Cooperates with other personnel to achieve good employee relations.

Attend and participate in hospitalists staff meetings.

Contributes to the smooth operation of the Inpatient Medicine Specialists Department.

Maintains patient confidentiality.

Establishes and maintains close contact with primary care providers and their nursing staff regarding their inpatients being serviced by Inpatient Medicine Specialists team.

Analysis And Reporting Of Clinical/Quality Data

Analyzes and manages reporting of data

Completes quality reviews or reports at the direction of the director.

Identifies areas for further investigation and need for further 'drill down' of data.

Prepares reports to assist with accreditation of various initiatives/recognition programs, such as PCMH, Patient Safety, etc.

Designs and maintains organization wide quality scorecard.

Prepares Quality Committee reports including graphs, summary level data on all quality initiatives.

Maintains appropriate databases and reporting structures/media.

Effectively communicates with physicians, staff, peers using all mediums.

Implement applications, tools, and processes that assist clinicians with the management of data in patient care and the provision of health care.

Researches patient data across multiple applications to resolve discrepancies and/or improve work flow.

Perform other duties as assigned or requested.

Continuous Quality Improvement

Participates in departmental Quality Improvement projects.

Develops in depth knowledge of intradepartment Quality improvement and the projects/indicators utilized to measure.

Actively participates in collection of data.

Interprets and documents data.

Analyzes outcomes, assists director with formulation and implementation revisions of policy and practice to achieve desired goals.

Participates in assigned Hospital committees/meetings and projects.

Additional Duties

Adheres to the hospital and departmental attendance and punctuality guidelines.

Performs all job responsibilities in alignment with the core values, mission and vision of the organization.

Performs other duties as required and completes all job functions as per departmental policies and procedures.

Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs).

Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time.

Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs.

For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills.

Wears protective clothing and equipment as appropriate.