Senior ServiceNow Developer

Description

OCH is expanding and is currently seeking a Sr. ServiceNow Developer to join our team of uniquely talented, diverse professionals for a large Government project in DC Metro Area. As a Senior ServiceNow Developer, you will lead the design, development, and maintenance of our client's ServiceNow platform, ensuring optimal performance and alignment with business goals. In this role, you will collaborate with teams, oversee project timelines, and manage the end-to-end implementation of ServiceNow solutions. You will leverage your expertise to translate complex business requirements into scalable technical solutions while driving projects to successful completion. This is an excellent opportunity to demonstrate your ServiceNow development skills, lead project teams, and contribute to OCH's continued success and growth.

Location: Remote

Core Responsibilities & Duties

• Configure and set up ServiceNow instances, write and optimize custom scripts, and automate deployment and validation tasks to ensure a seamless environment setup.
• Code, unit test, and integrate new features into the ServiceNow platform, applying advanced scripting techniques and development methodologies.
• Configure and maintain development instances using ServiceNow Studio, ensuring proper data and code separation between environments with scoped applications and application data protection.
• Implement and optimize core modules utilizing Script Includes, Business Rules, and UI Policies to meet complex business requirements.
• Build and enhance custom applications using server-side Glide scripting, client-side GlideAjax, and UI Pages to improve user experience and functionality.
• Supervise efforts to resolve issues identified during User Acceptance Testing (UAT) and optimize code based on performance feedback to ensure high-quality deliverables.
• Oversee final deployment efforts, ensuring that the production instance is fully configured, operational, and meets all performance and stability requirements.
• Contribute to the development of new features, resolve bugs, and enhance existing modules to continually improve the ServiceNow platform.
• Manage and maintain CI/CD pipelines to ensure thorough testing and smooth deployment of changes without impacting system stability.
• Knowledge of security best practices and compliance requirements relevant to ServiceNow implementations.
• Collaboration is key as you partner with Product owners, Architect, and Business Analysts to strategize optimal implementation approaches for each requirement. Your expertise in configuration and coding best practices on each platform will be essential in creating the necessary functionality.
  
  

Requirements

Minimum Qualifications

Education

• Bachelor's degree in Information Technology, Computer Science, or a related field (Preferred but not mandatory).
  
  

Certifications (at Least 2 Out Of The 3)

• ServiceNow Certified Application Developer.
• ServiceNow Certified System Administrator.
• ServiceNow Certified Implementation Specialist (ITSM, ITOM).
  
  

Experience

• 15 years of experience in Information Technology, with substantial hands-on experience in ServiceNow development.
• Advanced knowledge of JavaScript, including Server-Side Glide Scripting and Client-Side GlideAjax.
• Extensive experience with ServiceNow Studio, including configuring and developing scoped applications.
• Proven experience with Script Includes, Business Rules, and UI Policies.
• Solid understanding of key ServiceNow modules, including Incident Management, Change Management, Problem Management, and Service Catalog.
• Strong experience with ServiceNow integrations, including REST and SOAP APIs.
• Strong experience with custom scripting and scoped applications.
  
  

Security Clearance Requirement: Must be able to obtain and maintain a Public Trust.

Certifications

Preferred Qualifications

• ServiceNow Certified Technical Architect (CTA)
• ServiceNow Certified Strategic Portfolio Management (SPM)
• ServiceNow Certified Application Portfolio Management (APM)
• Extensive experience in developing and customizing ServiceNow applications using ServiceNow Studio.
• Deep knowledge of core modules like Script Includes, Business Rules, UI Policies, and Service Catalog.
• Advanced experience with ServiceNow integrations, including REST and SOAP APIs.
  
  

Other Required Skills And Abilities

• Skills in planning, executing, and managing ServiceNow projects from inception to completion.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork abilities.
• Self-motivated with ability to work independently.
• Adaptability to changing technologies.
  
  

About Us: At OCH, we are more than just a government contracting firm; we are innovators and leaders in providing cutting-edge IT services and cybersecurity solutions. Driven by a set of fundamental values, we excel in creating secure, efficient, and forward-thinking solutions that empower the government agencies we work with. Our commitment to maintaining the highest standards of integrity, adapting swiftly to new challenges, and focusing on the people we serve ensures that we consistently exceed expectations and lead the industry in innovation and reliability.

What Defines Us

• Integrity - We act with unwavering honesty, ensuring every decision is rooted ethically.
• Adaptable - We swiftly adapt to changes, seizing opportunities to innovate and lead.
• People-Focused - We prioritize relationships, championing growth and mutual success.
• Accountable - We own our outcomes, striving for excellence through continuous improvement.
• Collaborative - We cultivate teamwork, harnessing diverse talents to forge groundbreaking solutions.
  
  

Why Join Us?

Benefits

Step into a role at OCH where your contributions make a tangible impact. Join a team that values creativity and initiative, offering a platform to transform the landscape of government IT services. Here, your work is not just a career—it's a mission. Embrace the opportunity to grow, innovate, and excel alongside industry leaders who are as passionate about technology as they are about making a difference. Plus, we offer a comprehensive benefits package designed to support your well being and work-life balance, including:

• Paid time off and Holidays
• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Short-term disability, long-term disability, and life insurance - Employer Paid!
• 401(k)
• Additional Voluntary Life Insurance
• Tuition Reimbursement
  
  

& More!

E-Verify Participation: OCH Technologies, LLC is a participant of E-Verify to verify the identity and employment eligibility of newly hired employees.

Veteran’s Preference and Accessibility Statement: At OCH Technologies, we deeply respect and appreciate the unique skills and experiences that veterans bring to our team. As a federal contractor, we proudly offer preference to qualified veterans and wholeheartedly encourage them to apply. We want you to know that your service and dedication will always be valued here! Additionally, we are committed to creating a workplace that is open, welcoming, and accessible to everyone. In line with the Americans with Disabilities Act (ADA), we provide reasonable accommodations throughout the hiring process to ensure that individuals with disabilities can apply without barriers. If you need assistance or accommodations, please don't hesitate to contact us at [email protected]—we’re here to help.