Services Operations Specialist
Insight
Date: 7 hours ago
City: Hanover Park, IL
Contract type: Full time
Requisition Number: 100098
Services Operations Specialist
Location:
What To Expect
We are legendary for taking care of our teammates. We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference! Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans.
The Services Operations Specialist coordinates all aspects of the service delivery cycle, including but not limited to, invoicing, processing signed documents, creating SOWs, assisting with RFP production, shipping and receiving, and/or other administrative tasks.
As a Services Operations Specialist, You Will Get To
We Are Looking For
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes: Hanover Park || Illinois (US-IL) || United States (US) || Distribution Center || None || US - Hanover Park, IL ||
Services Operations Specialist
Location:
- This role is fully onsite in our Hanover Park office. This is a contract to hire.
What To Expect
We are legendary for taking care of our teammates. We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference! Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans.
The Services Operations Specialist coordinates all aspects of the service delivery cycle, including but not limited to, invoicing, processing signed documents, creating SOWs, assisting with RFP production, shipping and receiving, and/or other administrative tasks.
As a Services Operations Specialist, You Will Get To
- Do Invoicing, Livelink Workflow Follow-up Process/Report, Subcontractor SOWs and Statements of Work (SOWs), as needed, Team Mailbox Management, Production, and Shipping/Receiving
- Responsible for placing purchase orders with multiple vendors, Client Returns
- EOL Asset Disposal triggers, reporting, reconciliation
- Investigate and resolve receiving and invoicing discrepancies, proactively managing receipt dates, work with distribution employees to resolve issues.
- Proactively manage report and help move workflows to the next step in the process
- Follow-up with teammates at all levels (Sales, Services, Management, etc.)
- Create documents, ensuring correct template is used and all required master agreements are in place
- Identifying Billing and Inventory discrepancies
- Become an expert for information regarding specific products, programs, and initiatives of assigned vendors and product categories
- Verify contents of shipment compared to shipping documents while noting any discrepancies or damage. Operate computer terminal to enter receipts and printer to print labels. Accurately mark the correct number on product, and correctly label products.
We Are Looking For
- High School degree or GED equivalent required.
- At least 2-5 years of receiving, purchasing, AP/AR, or administrative experience; including 1-2 years of experience in high volume purchasing environment with experience in distribution operations a plus; and/or equivalent combination of training and experience.
- Telecommunications experience also a plus.
- Ability to enter data into systems accurately required.
- Experience with MS Office suite of tools (ie, Word, Excel, PowerPoint, etc)
- Must have the ability to multitask with strong organization and time management skills.
- Received 35+ industry and partner awards in the past year
- $9.2 billion in revenue
- #20 on Fortune’s World's Best Workplaces list
- 14,000+ engaged teammates
- $1.4M+ total charitable contributions in 2023 by Insight globally
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes: Hanover Park || Illinois (US-IL) || United States (US) || Distribution Center || None || US - Hanover Park, IL ||
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resume