Vice President of Operations

The Vice President of TruHealth (VP) is responsible for all aspects of the daily and strategic functions of TruHealth. The VP ensures that the organization performs in accordance with Federal and State regulations, established organizational policies and procedures; and meets or exceeds quality and fiscal standards. The VP also provides leadership to clinical and administrative staff through motivating, directing and supporting the operating plan to achieve success with TruHealth key initiatives in quality care, revenue enhancement, employee relations and business results.

Essential Job Duties

To perform this job, an individual must accomplish each essential function satisfactorily, with or without a reasonable accommodation.

• Establishes the TruHealth strategic operating plan in collaboration with the Vice President of American Health Partners based on a thorough assessment of the organization’s leadership, growth opportunities, quality care outcomes and fiscal data. Ensures accountability for compliance with objectives and routinely validates progress directing efforts for improvement.
• Provides leadership to TruHealth team members in a manner that supports a positive and professional image to emulate the organization’s mission statement on a daily basis. Creates an environment that values the contribution of each employee and encourages a spirit of cooperation and teamwork to achieve company goals.
• Sets goals for and oversees the ongoing growth of customer sites and recruiting and onboarding of nurse practitioners, physician assistants, RN case managers and administrative staff.
• Develops, implements and monitors TruHealth Operating Budget. Ensures compliance with financial targets.
• Represent and report TruHealth financial status and initiatives in monthly management meetings, internal Board meetings and external Board meetings.
• Collects and analyzes Quality Indicator and Quality Management Data to assess the outcomes and reporting as needed for HEDIS and health plan requirements. Provides direction and support for improvement.
• Emphasize the interaction and communication among patients, healthcare providers, case managers and other allied health professionals
• Monitors performance of and oversees TruHealth Clinical Supervisory personnel.
• Coordinates and directs education and support through internal and external resources.
• Coordinates regular Quality Management meetings ensuring a comprehensive review of company operations and improvement plans.
• Oversees all aspects of the revenue cycle process, including the billing, collection and appeals functions to ensure positive cash flow.
• Ensures new clinicians are credentialed with necessary health plans and facilities in a timely and effective manner.
• Ensures that all OSHA and safety standards are followed, as applicable to the position and in the business location or workplace in accordance with state and federal regulations and TruHealth policies and procedures.
• Adheres to TruHealth and AHP policies and procedures.
• Adheres to established HIPAA confidentiality standards of patient/resident and client location information.
• Drives process improvement in the admission or registration of patients
• Monitor and control the purchasing of supplies
• Work hand-in-hand with supervising clinicians to develop business strategies and improve the services being offered to patients
• Work closely with coding and auditing staff to make sure they provide the necessary and adequate support
• Supervise the progress of the practice in terms of meeting regulatory requirements and goals.
• Ensures efficient and effective configuration of practice management systems.
• Performs all other tasks or duties as assigned.
  
  

Compliance Responsibilities

• Comply with applicable legal requirements, standards, policies and procedures including but not limited those within the Corporate Compliance Program, Corporate Code of Conduct, HIPAA, and Federal False Claims Act.
• Provide leadership and support for the Compliance Process within the management area.
• Promote adherence to applicable legal requirements, standards, policies and procedures as specified within the Corporate Compliance Program, Corporate Code of Conduct, Federal False Claims Act and HIPAA within the management area.
• Ensure timely and accurate reporting and responses to compliance related issues and monitors the implementation of corrective action plans related to such issues.
• Distribute compliance-related materials within management area.
• Ensure that staff participates in orientation and training programs including, but not limited to all required compliance courses and relevant policies and procedures; and that such training is properly documented.
• Provide open lines of communication regarding compliance issues within management area and access to the confidential disclosure program reporting lines and ensures that retaliation against staff who report suspected incidences of non-compliance does not occur. Reports concerns and suspected incidences of non-compliance immediately to the Corporate Chief Compliance Officer.
• Participate in monitoring and auditing activities and investigations; and implementing the quality improvement process, as required.
• Complete performance reviews and recommend compensation and promotions based on the accomplishment of established standards that promote adherence to compliance and quality standards.
• Participate in compliance and other required programs.
• Prepare compliance reports as required.
• Other duties as assigned
  
  

Job Requirements

• Regular & reliable attendance
• Successfully complete required training
• Handle multiple priorities effectively
• Independent discretion/decision making
• Make decisions under pressure
  
  

Qualifications

• Ability to lead and motivate professionals to achieve results.
• Ability to plan, organize, develop, implement and interpret the programs, goals, objective, policies and procedures, etc. that are necessary for providing quality care and maintaining a sound business operation.
• Ability to apply critical thinking to a variety of situations, assess business objectives, develop, implement and monitor effective business plans for improvement.
• Possess knowledge of regulations and guidelines pertaining to healthcare.
• Ability to work harmoniously with and supervise other personnel and develop/maintain good personnel relations and employee morale.
• Ability to make independent decisions, to follow instructions, and to accept constructive feedback.
• Ability to deal tactfully with personnel, customers, government agencies/personnel and the general public.
• Ability to read, interpret and analyze applicable financial records and reports.
• Public speaking and presentation skills.
• Sufficient verbal and written communication skills to perform the tasks required.
• Sufficient computer skills required to perform duties.
  
  

License/Certification/Education

• Minimum of five to seven years of operational management experience in long term care or related healthcare setting.
• Bachelor’s or master’s degree in healthcare administration, business administration or related field.
• Strong background and familiarity with Medicare, Medicaid, ISNP, nursing facility and managed care preferred
  
  

Supervisory Responsibilities

• Accomplish department objectives by supervising staff; establish goals for performance; set deadlines in compliance with company's plans and vision
  
  

EEO

This employer participates in E-Verify.