Office Assistant

Ocean Havens


Date: 3 weeks ago
City: Portland, ME
Contract type: Full time
Fore Points Marina, an Ocean Havens Property, is looking to fill the position of Office Assistant. The Office Assistant is responsible for helping create a welcoming, positive, upbeat environment while providing excellent service to customers. Assists customers in booking and adjusting reservations over the phone, through email, and/or third parties. In addition, they carry out requests and inquiries guests may have during their stay. This is a part-time, seasonal position, starting in May.

Duties include

Processing new and existing reservations through the phone, email, and third parties

Conducting financial transactions for reservations and other services

Receiving mail, documents, packages, and courier deliveries and distributing items accordingly

Assisting guests with requests for local activities, car rentals and/or dinner reservations

Assists with daily administrative tasks

Qualifications

Concierge, or hospitality, experience

Efficient problem-solving skills

Ability to operate successfully in a cross-functional and busy environment

Basic knowledge of Excel and Word

Strong organizational skills

Available to work weekdays, weekends, and holidays when necessary

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