Nurse Residency Program Manager

Nurse Residency Program Manager reports to the Director of Professional Practice Innovation and Magnet. Program Manager collaborates with clinical development specialists and Advanced Practice Managers to plan, design, and implement an evidence-based program for newly licensed nurses. Is accountable and responsible in the primary role of clinical excellence and the supporting roles of consultant, educator, leader, and researcher for quality nursing care and positive patient outcomes. The role of the program manager is guided by American Nurses Association Nursing Administration and Professional Development Scope and Standards.

Responsibilities

KEY ACCOUNTABILITIES:

Responsible for the assessment of orientation and training program needs, development and execution of program objectives, and evaluation and ongoing improvement of competency-based orientation for the nurse resident.

Oversees the Newly Licensed Nurse Residency Program, including maintenance of a current evidence-based curriculum in alignment with nursing strategic plan and quality priorities.

Acts as a clinical consultant/practitioner for newly licensed nurses regarding nursing practice.

Tracks and monitors new employees' progress during the orientation period in conjunction with unit leadership.

Monitors and evaluates nursing practice to ensure it is consistent with national standards, evidence-based information, and nurse-sensitive outcomes.

Seeks top performance in core measures, National Database of Nursing Quality Indicators (NDNQI), Hospital Consumer Assessment of Health Plans Survey (HCAHPS), and compliance with The Joint Commission (TJC) standards.

Collaborates with appropriate interprofessional team members in solidifying relationships that foster delivery of quality care.

Facilitates process improvement in patient care based on systematic assessment and evaluation of evidence-based practice. Conducts ongoing quality audits, monitoring, and analysis to identify patterns and trends to re-evaluate strategy. Disseminates and facilitates discussion of quality-related systems and processes with staff.

Reviews current professional literature. Critically interprets and selects research findings which are relevant to patient safety and quality improvement in order to provide sound evidence for practice decisions and projects. Promotes staff use of current evidence.

Utilizes clinical expertise and evidence-based practice to provide direction to staff in making practice changes. Assists clinical nurses in becoming familiar with the process for utilizing evidence-based research in practice and in the development of evidence-based practice. Initiates evidence-based projects and research to investigate clinical issues and identifies opportunities for clinical nursing research. Visibly disseminates research in all presentations and written materials.

Supports the transition of newly licensed nurses to practice through monitoring progress in alignment with Patricia Benner's Novice to Expert Clinical Competency Model.

Assesses learning needs of nursing staff on a continual basis. Plans, develops, and delivers 'just-in-time' education for individuals and groups to maintain a culture of quality and safety. Ensures compliance with The Joint Commission (TJC) and Department of Health (DOH) standards by rounding, role modeling, teaching, and coaching.

PERFORMANCE STANDARDS:

• Effective utilization of resources
• Management of continuous quality improvement
• High quality, high value patient-focused services
• Resource productivity
• Fiscal responsibility
• Positive feedback from peers, direct reports, and staff

Qualifications - Education:

Licensure as Registered Nurse in the State of Rhode Island or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement. Bachelor's Degree and Master's Degree in Nursing required with relevant clinical experience. Professional nursing certification required in related area.

Qualifications - Experience:

Minimum of three years' relevant clinical experience with demonstrated leadership, teaching, and communication skills. Strong interpersonal skills and demonstrated effective leadership in a culturally diverse environment.

Supervision:

Shared supervisory responsibilities with nursing leadership team.