Manager Electrophysiology Program

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Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

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Summary

Oversees operations within Heart Institute practices. Provides leadership and works with colleagues by providing supervision and direction around practice operations as well as instilling the mission, vision, and values of the areas they lead. Ensures patient access, efficient operations, effective growth, colleague development, and optimal patient experience takes place. Supports the appropriate growth of Heart Institute Electrophysiology services within this service line such as supporting the development of business and operational plans, acquisitions, and rationalizing geographic footprint. Supports the education and research efforts of the Electrophysiology team.

Job Duties

• Manages the development and implementation of new procedures, policies, protocols, standards, and quality assurance initiatives designed to facilitate improved practices and positive patient outcomes.
• Develops plan and implements program regionalization efforts.
• Directs the assessment, planning, implementation, and evaluation of patient care. Coordinates and provides follow-up care, planning, and family education.
• Directs the orientation, assignment(s), learning, competency, and care delivery training for the nursing and clinical support team. Administers screening tools and obtains a skills inventory for new and existing staff.
• Inputs information into patients' medical records, billing, and other systems accurately and in a timely manner using the approved formats.
• Plans, develops, provides, and evaluates programs, education, and resources for patients and families, community members, and healthcare providers based on specific needs, learning styles, activities, and goals.
• Participates in all phases of performance improvement processes. Oversees processes and workflows throughout the network.
• Maintains functional knowledge of insurance, managed care plans, and medical authorizations.
• Utilizes evidence-based research, participates in research studies/projects, and communicates findings to co-workers and/or the professional community.
• Utilizes adult learning principles with patients, experienced staff, and new staff. Assesses the needs of individual clinical staff members and develops individual learning goals.
  
  

Minimum Qualifications

• Bachelor’s Degree Nursing, Cardiovascular, or Life Science or other related field.
• 3 years Experience with leading quality improvement activities, literature searches, policy/procedure writing, development of patient education resources, and provision of individual or large group presentations. and
• 5 years Progressive experience in healthcare management and/or health education with leadership responsibilities. and
• 5 years Experience working with cardiac devices in clinical setting.
• Ability to use effective communication styles with patients, families, significant others, providers, visitors, vendors, and professional colleagues.
• Ability to protect patient data and adhere to HIPAA guidelines.
• Ability and willingness to travel to various sites.
• Ability to collect and interpret data and provide recommendations for program or clinical development.
• Ability to interpret arrhythmias from both intracardiac and surface electrograms and identify normal vs. abnormal device function.
• Ability to troubleshoot basic, intermediate, and advanced device issues.
• Ability to perform device interrogations, pacemaker telephone checks, and remote device transmissions.
• Demonstrates knowledge and ability to care for patients utilizing a developmental perspective.
• Familiarity with Word, PowerPoint, Excel, and EMR.
• Knowledge of cardiac rhythm management, cardiac devices, and cardiovascular physiology.
• Must demonstrate triage skills in evaluating reports and communicating by ensuing effective, efficient, and safe patient care.
  
  

Preferred Qualifications

• Master’s Degree Nursing, Cardiovascular, of Life Science or other related field.
• Familiarity with PaceArt system and system administration
• American Heart Association Basic Life Support - State of Pennsylvania Upon Hire or
• ACLS - Advanced Cardiovascular Life Support - State of Pennsylvania Upon Hire or
• CCT - Certified Cardiographic Technician CCI - State of Pennsylvania Upon Hire
  
  

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Req ID: wd-JR119110