Director, Road Network Operations

This position requires being onsite at our Tysons or Alexandria offices 4 days a week. This individual is managing an operation in place 24/7, therefore flexibility to be available as needed before/after normal business hours is expected.

Working at Transurban is different; it's a place where you can see the benefits of your work play out in real life, every day. We create transportation solutions-building and operating safer, smarter, and more sustainable roads-to solve pressing transport challenges.


About the role:


We're seeking a Director, Road Network Operations to lead the road network operations team and optimize network performance across the Greater Washington express lanes.


You'll join an innovative team, who identifies and evaluates options for improving the technology systems, on-road performance, safety, and efficiency of the Express Lanes network.


As our Director, Road Network Operations, you'll contribute to lasting and positive changes that shape the future of our cities and communities. It's meaningful, challenging and exciting work.

Day-to-day, you will:

• Provide leadership and oversight to the Road Network Operations team to ensure they maximize the use of resources, skills, systems and processes to deliver the tactical day-to-day operation of the road network.
• Responsible for Transurban's Road safety program, ensuring Operations and Maintenance (O&M) contract compliance requirements are met.
• Lead initiatives to assess the viability of new and innovative technology solutions to improve customer experience, road network operations, safety and commercial outcomes.
• Lead, guide and oversee to the continuous improvement program of Road Network Operations, motorist safety, and road safety function.
• Actively seek to identify optimization projects that provide revenue enhancement and cost saving opportunities for existing assets.
• Liaise with internal stakeholders to understand and analyze network optimization frameworks that provide insights for improvements to be identified and implemented.
• Monitor control room operations and proper execution of Incident Management Plans, ensuring that emergencies and road incidents are attended to within agreed parameters.
• Partner with the dynamic pricing management team in balancing road network operations and revenue objectives.
• Build and foster strong relationships with the Virginia Department of Transportation (VDOT), law enforcement and first responders for day-to-day operations and long-term strategic positioning.
  
  

This role will suit someone with a curious mind and transferable skills and experiences. If you meet some of the requirements below, but not all, we encourage you to submit your application:

• 10+ years relevant experience in the transportation sector, primarily in business operations or emergency management fields.
• Extensive experience in the identification and development of solutions to improve performance in transit, including understanding of transportation layouts.
• Excellent planning, organizational, written and communication skills, working at senior management levels.
• High level of business acumen, sound financial skills, including commercial contract management experience.
• Ability to establish, motivate, and lead a high performing team to meet performance requirements.
• Ability to reason logically and practically during emergencies and in high stress environments.
• Sound mentoring and people management experience.
• Strong stakeholder management, engagement, and influencing skills.
• Bachelor's degree in Operations Management, Supply Chain Management, Engineering, Logistics Management, Business Administration, or relevant field of study, preferred.
  

With a career at Transurban, you'll enjoy a range of benefits, including:

• A competitive salary and comprehensive benefits package including medical, dental, life, STD and LTD insurance and retirement plan.
• A range of flexible working and leave options, including the option to purchase an additional six weeks of leave each year.
• 16 weeks paid parental leave (regardless of gender or carer status).
• Learning and development opportunities to support your career interests.
• Health and wellbeing support-access to Headspace, Ginger, wellness facilities, and more.
• Social activities, community give-back programs and paid volunteer days.
  
  

It is Transurban's policy to maintain a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that prohibits discriminatory practices, including sexual harassment and harassment based on race (including traits historically associated with race, such as hair texture, hair type, and protective hairstyles such as braids, locks, and twists), religion, color, national origin, ancestry, sex, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth or related medical condition, veteran or military status (including status as a U.S. uniformed services member or reservist or a spouse, child or qualifying dependent of a service member), or any other category protected by federal, state, or local law.

Transurban's commitment to equal employment opportunity encompasses not only compliance with all civil rights laws, but also our commitment to fostering an environment that promotes diversity, equity, and inclusion in every aspect of employment. We celebrate the diversity of our team and the communities we serve, and we continually challenge ourselves to do more to propel a culture of inclusion and respect at our company, in our communities, and within the transportation industry. Everyone at Transurban plays a role in creating a culture where all individuals can contribute, thrive, and prosper.