Rental Coordinator

Are you ready to join our team? We are looking for a motivated and detail-oriented Rental Coordinator to help with our rental operations. In this role, you will improve our customer experience and increase efficiency.

Who is Hagerman?

Since 1908 The Hagerman Family has built trust and earned confidence as leaders in diverse markets of the construction industry. We are a construction solution provider.

Main Responsibilities:

• Respond quickly to rental inquiries from clients. Provide all the necessary details about equipment availability, pricing, and terms.
• Keep accurate records of all rental equipment. This includes tracking availability, checking the condition of equipment, scheduling maintenance, and conducting audits for accuracy.
• Provide excellent service to clients. Address any questions or concerns about equipment rentals. Build strong relationships by offering personalized solutions and ensuring customer satisfaction.
• Prepare rental agreements and invoices carefully. Log and process all transactions in our system accurately.
• Use technology for data entry and record-keeping, making sure all rental agreements, customer interactions, and equipment statuses are tracked correctly.
• Work with the Director of Equipment to analyze usage patterns. Identify trends, improve equipment allocation, and ensure tools are used efficiently.
• Review rental agreements to protect the company and clarify terms for renters.
• Create work orders for mechanics on time and follow through until resolved. (need more clarity on this) Please review it.
• Generate work orders for repairs or maintenance on rental equipment, track progress, and ensure prompt follow-up to minimize disruptions.
• Assist team members with various administrative tasks.
• Collaborate and cross-train to improve coordination and efficiency within logistics.
  
  
  

Minimum Requirements for a Rental Coordinator:

• Education: Bachelor’s degree in Business Administration, Construction Management, or a related field preferred.
• Experience: Minimum of 2 years of experience in equipment rental coordination or a similar role in the construction industry.
• Skills:
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and rental management software.
• Ability to work independently and as part of a team.
• Knowledge: Familiarity with construction equipment and industry standards is a plus.
  
  

When you join Hagerman, you will help build the future, so it only makes sense that we invest in you. Hagerman’s complete benefits package for regular, full-time employees includes:

• Competitive Salary
• Annual Incentive
• Paid Holidays
• Vacation Days of Paid Time-off
• Affordable Medical, Dental, and Vision Insurance
• 401k Retirement Program (with company match)
• Summer Hours
• Employee Assistance Program
• Employer-paid Life Insurance
• Continuing Education Opportunities
• Support for Volunteer Work
• Growth opportunities - Career Pathing Program!
• The Hagerman Institute - Customized Learning & Development
• Thriving Collaborate Culture
• Generous Employee Referral Bonus
• Parental Leave
  
  
  

Notice to third parties: Please note that Hagerman does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Hagerman will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Hagerman explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Hagerman.

An Equal Opportunity Employer.