Case Manager - Healthy Families

Description

BASIC PURPOSE: Support and empower parents of children 0-5 years old through home visiting by the Healthy Families America model.

All duties at FCC are to be carried out in a manner consistent with the agency’s Mission, Vision and Values. All staff are expected to act as representatives of FCC and promote and maintain a positive image. All staff are expected to adhere to all laws of client rights, confidentiality, and privacy as governed by HIPAA, licensing and accreditation standards and FCC policies. All staff must maintain sensitivity to the service population’s cultural and socioeconomic characteristics. All staff must maintain regular communication with their supervisor and ensure s/he is properly informed. The statements below describe the general nature of work being performed in this job. They are not intended to be an exhaustive list of all duties and additional responsibilities may be assigned, and required, or certain responsibilities eliminated by management.

Essential Duties & Responsibilities

• Provide direct services to individuals and families referred to the Healthy Families program; in accordance to Healthy Families America’s Best Practice Standards; maintaining a reliable level of attendance necessary to perform the job; scheduling to be based on what best meets the needs of our participants and Family & Children’s Center.
• Interview and assess family history and strengths of those families newly referred to Healthy Families Program.
• Attend and participate in staff meetings.
• Adequately plan and prepare for each visit.
• Participate in reflective supervision
• Record visits and activities (including screens) and other contacts with participants or collateral contacts on appropriate forms and data bases. The documentation is to be completed and filed within 48 hours of service.
• Complete 40 hours per year staff development including a diversity credit, Blood borne Pathogen credit, wellness/self-care credit, CMS (billing fraud) training, abuse/neglect indicators & reporting requirements and continuing education in topics directly related to this position.
  
  

Qualifications

ESSENTIAL KNOWLEDGE, SKILLS & ENVIRONMENT:

Education, Training & Work Experience: Bachelor’s degree in related field with minimum of three years’ relevant experience (preferred).

Specialized Knowledge & Skills: Working knowledge of child development, behavioral management techniques, family system relationships, communication skills, ability to teach self-sufficiency skills, community resources, recreational activities, ability to teach stress management techniques, interviewing skills and assessment skills.

Equipment & Applications: Able to utilize computer programs specific to the position (Microsoft Office Suite, DAISEY, and others as necessary).

Work Environment & Physical Demands: Working in participant’s homes and throughout the community with partner individuals and agencies and referral sources.