Office Manager

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off
  
  
  

Office Manager – Home Services Company

Location: Fresno, CA (100% Onsite)

Schedule: Full-Time, 40 Hours/Week

About Us:

We are a growing home services company specializing in roofing, concrete, and general contracting. We are looking for a hands-on Office Manager to oversee the daily operations and ensure everything runs smoothly. This role is central to our success and requires someone who thrives in a fast-paced, high-energy environment.

Position Overview:

As the Office Manager, you will be the quarterback of daily operations, ensuring seamless scheduling, customer service, and financial administration. You will manage inbound calls, dispatch technicians, oversee sales schedules, handle billing, accounts receivable, and bookkeeping, and work closely with our accountants. You will also be responsible for the heavy use and management of our CRM, ensuring accurate record-keeping and workflow efficiency.

Key Responsibilities:

Scheduling & Dispatch:

• Coordinate daily schedules for sales teams and technicians
• Ensure efficient routing and job assignments to maximize productivity
• Handle last-minute schedule adjustments and urgent dispatch needs
  
  
  

Customer Service & Administrative Support:

• Answer and manage all incoming calls, emails, and inquiries
• Act as the main point of contact for customer issues, complaints, and follow-ups
• Maintain a high level of professionalism and customer satisfaction
  
  
  

Billing, Accounts Receivable & Bookkeeping:

• Process invoices, payments, and accounts receivable
• Maintain financial records and work closely with accountants for reconciliation
• Assist in basic bookkeeping tasks and financial reporting
  
  
  

CRM & Office Management:

• Manage CRM software, ensuring all customer data and job details are up to date
• Generate reports and track key performance metrics
• Handle office supply inventory and maintain a well-organized workspace
  
  
  

Who We’re Looking For:

• 3+ years of experience in office management, dispatch, or a similar role
• Strong bookkeeping skills (QuickBooks experience a plus)
• Excellent customer service and problem-solving abilities
• Tech-savvy with experience in CRM management and Microsoft Office
• Highly organized, able to multitask and prioritize under pressure
• Strong attention to detail and ability to work independently
  
  
  

Compensation & Benefits:

• Competitive salary based on experience
• Paid time off and company benefits
• Growth opportunities within a rapidly expanding company
  
  
  

This role is 100% onsite in Fresno, CA. Remote work is NOT an option.

If you’re a highly organized leader with experience in bookkeeping, scheduling, customer service, and CRM management, we want to hear from you!

Apply today!