Scheduling Coordinator

Pay range:  $15/hr. - $18/hr. based on experience, plus shift differential

Have you thought about Trustbridge?

Since 1978, Hospice of Palm Beach County, Hospice of Broward County and Hospice by the Sea have cared for 200,000 families in South Florida. These three hospices are now one branch of Trustbridge, a community nonprofit that provides support for families facing serious illness 24 hours a day. Our other services include palliative medicine, caregiver support and bereavement programs.

At Trustbridge, we consider our employees our greatest resource. Our appreciation is shown in many ways, including the wide range of comprehensive benefits we offer.

Trustbridge benefits include:

• Competitive salary
• Health, Dental, Vision, Life and Disability insurance
• 401K with employer contribution
• Tuition reimbursement
• Employee Assistance Program
• Flexible Spending Account
• Generous PTO package

Hours of operation:  Friday/Saturday/Sunday 7am - 7:30pm 

JOB SUMMARY

1. The Scheduling Coordinator position is the key position to coordinate staffing and provides timely and appropriate scheduling for safe and effective patient care delivery.
2. Optimally schedules RNs, CNAs, LPNs, Medical Social Workers, Integrative Therapists and Chaplains to accomplish patient visits in accordance with the patient’s plan of care.
3. Maintains coordination of the Weekend/Holiday Staff Schedule, the On-Call RN schedule and the daily assignments.
4. Ensures that communications from patients, physicians and caregivers are relayed to clinicians in a timely manner.
5. Responsible for assigning and verifying visits for accuracy to facilitate accurate payroll and billing processes.
6. Demonstrates effective liaison activities and interdepartmental communication and cooperation to support essential agency activities.
7. This position will require weekend rotation.

1. Education/Regulatory Requirements:
   • High School graduate or equivalent level of education preferred.
   • Related courses in business skills preferred.
2. Skills:
   • Two years previous experience in medical /clinical setting strongly preferred.
   • Previous scheduling experience strongly preferred.
   • Developed clerical and computer skills required.
   • Must have a working knowledge of medical terminology.
   • Must have excellent computer skills (Excel, Windows, MS Office - intermediate level proficiency) and be willing and able to learn new computer software package.
3. Professional Requirements:
   • Must have excellent communication skills and phone presentation in interactions with patients and staff.
   • Must be able to prioritize and organize workload, work with minimal supervision, organize and complete tasks accurately and in a timely manner.
   • Demonstrated skills in effective written and verbal communication.
   • Must be able to follow a defined list of tasks and follow the established procedures completing them in a timely fashion.