Marketing Operations Specialist

Drives the success of the Emergency Care business by leading and managing educational team support. Develops and implements innovative tools, projects, and programs to enhance learning, optimize performance, and ensure excellence in emergency care.

Job Location: Hybrid on-site in Kalamazoo, MI

Travel: 20% travel annually (working with customers, account managers and education teams for program delivery).

What you will do:

• Provides direct support in the development and growth of the Medical Education, Clinical Marketing, & Sales Training programs in the Emergency Care business.
• Provides direction and leadership in program development, promotion, & distribution/operations.
• Responsible for taking a leadership role in project management to include: discovery, new tool/program development, and education plan creation (i.e. collateral, analytics dashboards, CPR program, ERI program, & sales training initiatives).
• Responsible for development and maintenance of partnerships with key internal thought leaders to advance strategic initiatives (i.e. patient, caregiver and organizational health and quality initiatives).
• Responsible for the development of strategic planning to include: evaluation of market trends and potential.
• Helps to coordinate and develop marketing tools, assists with trade shows, literature development, presentations and publicity.
• Provides support to education team, account managers, & internal stakeholders with regard to fact finding, information gathering, assistance in proposal development, & customer site visits.
• Provide sales training on assigned products, as required.
• Participate in customer visits, as requested.
• Provide exceptional support with our consultant/customer planning & inquiries.
• Accountable for all record keeping as appropriate and in accordance with Stryker specifications.
• Identify opportunities to streamline workflows, improve organizational efficiency, and enhance the overall effectiveness of the education teams.
  
  

What you will need:

Required:

• Bachelor’s degree required
• 0+ years of work experience required
  
  

Preferred:

• Marketing experience preferred
• Project management experience preferred
• Cross functional coordination preferred
  
  

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.