Landlord Outreach Specialist

Get ready for something extraordinary! Picture this – You've got 6 weeks of paid time off in your first year, plus 12 days of paid holidays. That's just the beginning of the perks at Vivent Health. There is 401k with 100% employer match up to 5%, 12 weeks of fully paid parental leave, employer subsidized medical, dental, vision benefits, and gender-affirming care benefits. And that's not even scratching the surface. Our complete package also includes employer paid short and long-term disability, tuition reimbursement, certification, and licensure assistance, and so much more. We also offer benefits for part-time roles!

But here's the real deal. Your journey with Vivent Health isn't just a job. It's a chance to join an organization dedicated to fostering a workforce that reflects diverse backgrounds, perspectives, and experiences. This makes you a part of something bigger and enables you to have a meaningful impact in our communities and the lives of the amazing patients we serve.

Here are a few highlights of what working at Vivent Health may offer you:

• Equity Practices: Fair treatment, access, and opportunities for all employees, creating an environment where everyone feels valued, respected, and empowered to contribute.
• Professional Growth: Opportunities for professional development and advancement, along with training programs and events that promote cultural competence, unconscious bias training, and awareness.
• Collaboration on an inter-disciplinary team: Within our integrated HIV care and prevention model, we employ a high level of collaboration across disciplines. That means that, in your role, you will have the opportunity to be exposed to whole person-care across medical, behavioral health, pharmaceutical, research, and more!
• Delivery of quality patient care: Our integrated HIV care and prevention model is proven to help patients achieve positive health outcomes.
  
  

Working at Vivent Health, you can truly serve the underserved and become an impactful part of their health journey.

Position Purpose

With the direction of the Social Service Programs Manager, the Landlord Outreach Specialist (LOS) will identify affordable housing opportunities accessible to clients. The LOS is responsible for establishing and maintaining innovative community partnerships with landlords and property managers to expand access to housing resources for all clients including those who are hard to house. The LOS supports housing providers and case managers by providing housing barrier assessments, facilitating move-in process, risk mitigation and ongoing communication and advocacy with property managers and landlords.

Essential Functions

• Conduct on-going community outreach and presentations to various housing property owners, landlords, community partners, and potential supporters about Housing Services Wisconsin housing assistance programs and "Housing First" strategies.
• Create and distribute marketing materials that explain housing assistance and stability programs.
• Identify and recruit properties in specific area of Wisconsin that are willing to lease to participants in various rental assistance programs, individuals experiencing homelessness, who may have barriers to housing such as criminal history, evictions, poor credit and/or minimal income.
• Build partnerships with property owners/property managers to establish expedited access to housing opportunities, and flexibility towards housing barriers.
• Utilize knowledge of general property management practices, Fair Housing legislation, as well as policies and culture of local real estate trade organizations, and Public Housing Authority practices to be demonstrated by understanding of Housing Choice Voucher (HCV) processes and Habitability Standards processes and expectations.
• Track and report efforts to recruit property owners/property managers to participate in low barrier housing programs and monitor units netted and maintained through your work.
• Maintain collaborative communication with partner agencies to keep up to date on programs and processes.
• Attend Housing Services department meetings, team meetings, and external provider meetings as required by supervisor, to maintain consistent communication with teams and coworkers.
• Participate in other housing and collaborative meetings for service coordination, as indicated.
• Create a list of apartment complexes that work with Housing Services Wisconsin Housing Programs’ clients.
• Meet with clients and their case managers, as required, to ensure high-quality service provision.
• Maintain documentation and program notes in the client records according to departmental standards by utilizing a computerized information system.
• Participate in agency quality improvement activities, as indicated.
• Perform other duties as assigned by the Social Services Program Manager.
• Participate in AIDS Walk on an annual basis.
  
  

Qualifications

• Bachelor’s degree required, preferably in Human Services, Public Relations or related field.
• Two years of experience working in property management, leasing, marketing, or sales preferred.
• One year of experience locating housing for households experiencing homelessness, or other disadvantaged populations preferred.
• Experience working with individuals and communities of diverse cultures, ethnicities, socioeconomic backgrounds, sexual orientations, and gender identities and/or expressions preferred.
• Experience working with community housing programs preferred.
• Valid Wisconsin Driver License, insurable driving record and access to a reliable insured vehicle.
• Knowledge of HIV, homelessness, mental health, and substance abuse.
• Knowledge of diverse populations and community resources.
• Skill in operating office equipment, such as personal computer, calculator, copy machine, facsimile machine, and telephone system.
• Skill in using various software, including word processing, spreadsheet, and database programs.
• Ability to make sound decisions in accordance with agency policies, procedures, and guidelines.
• Ability to demonstrate good judgment, maintain strict confidentiality standards, and adhere to professional standards, as defined by state and federal regulations.
• Ability to take all precautionary steps to ensure the protection of protected health information, and to use creative approaches to communication with landlords and representation of Housing Services housing programs.
• Ability to maintain composure when under stress and skill in resolving conflicts.
• Ability to manage multiple tasks and competing priorities.
• Ability to establish and maintain good working relationship with coworkers and partners.
• Ability to communicate effectively, both orally and in writing.
• Ability to perform routine walking, standing, bending, and lifting during the course of day.
• Excellent written and oral communication skills.
• Working knowledge of Spanish language (bilingual) is a plus.
  
  

Salary

Starting at $46,000/annually (Depending on Experience)

Public Student Loan Forgiveness

Employment at our organization may qualify you for federal student loan forgiveness programs. We do not directly pay for – nor forgive – federal student loans; however, our status as a not-for-profit organization under Section 501 c 3, makes us an eligible employer. There may be other determining factors for one to qualify.

Please follow this URL to review one such program and their requirements:

https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service