Executive Assistant and Onboarding Specialist

Healthcare Outcomes Performance Co. (HOPCo)


Date: 1 week ago
City: Phoenix, AZ
Contract type: Full time
At The CORE Institute, we are dedicated to taking care of you so you can take care of business! Our robust benefits package includes the following:

  • Competitive Health & Welfare Benefits
  • Monthly $43 stipend to use toward ancillary benefits
  • HSA with qualifying HDHP plans with company match
  • 401k plan after 6 months of service with company match (Part-time employees included)
  • Employee Assistance Program that is available 24/7 to provide support
  • Employee Appreciation Days
  • Employee Wellness Events


Essential Functions:

  • Monitors the current status of the work for the CISH Chief Executive Officer.
  • Supports the CEO and CISH Senior Leadership Team by anticipating administrative needs with gathering records, reports, correspondence, or other specific information.
  • Assists in preparation for meetings and proactively assists the CEO in his/her duties.
  • Manages the distribution of mail for the hospital, senior leadership team and for the CEO directly.
  • Prepare agendas, minutes and presentations and ensure prepared in a timely and effective manner.
  • Acts as administrator for the Policy and Procedure online database for the hospital.
  • Arranges appointments, meetings, and conferences. Contacts the appropriate individuals to attend. Proactively assists the CEO in all matters pertaining to effective time management.
  • Attends meetings or conferences as assigned in order to take meeting minutes.
  • Handles variety of matters involving contact with various staff, board members, physicians, committees, government agencies and the public.
  • Answers and screens telephone calls. Returns telephone calls as needed for senior leader team and CEO. Composes correspondence and distributes it to appropriate individuals.
  • Assists with compiling projects, strategic plans and financial reports as assigned. Organizes all electronic and paper files associated with the CEO position.
  • Provides administrative support for the CISH Human Resources department including (but not limited to): supporting recruiting and onboarding processes, tracking/monitoring employee certifications and licensure, tracking/monitoring hospital education efforts, and supporting activities for the hospital’s Trip Reduction Plan with Maricopa County.
  • Maintains strictest confidentiality. Handles confidential matters concerning policies or practices.
  • Manages the electronic and hard copy filing of all contracts, legal and corporate documents.


Human Resources Coordination

  • Support the onboarding and new hire process including but not limited to sending communications to new hires and the completion of new hire paperwork.
  • Assist with interview scheduling and/or screening.
  • Proactively handle any barriers to initiate employment.
  • Creates onboarding and training schedules. Works collaboratively with other departments and the onboarding/offboarding needs to ensure a smooth transition and orientation.
  • Create and maintain employee security access badges.
  • Supports the onboarding process with HR including New Hire Orientation coordination.
  • Maintain job description database for employees.
  • Responds to general HR requests including HR Service Tickets.
  • Submit expense reimbursement requests pertaining to licensure/certification approvals or CME requests.
  • Performs other duties as assigned.


Education:

Associate degree with two years of experience. Bachelor’s degree preferred. Multiple years of experience may be considered in lieu of a degree.

Experience:

  • Minimum of four years administrative experience supporting Executive level position, preferably the company CEO or other high level executives.
  • Knowledge of healthcare sector.
  • Arizona Notary is preferred.


Knowledge:

  • Knowledge in managing calendars, and organizing small events
  • Knowledge of best practices and ability to provide excellent support services.
  • Knowledge of business tools and software to include databases, Outlook, Word, Excel, Power Point, Teams, and Smartsheet or similar project management tools.
  • Knowledge of research methods and procedures to compile data and prepare reports.
  • Knowledge of recruiting and onboarding practices preferred but not required
  • Knowledge of grammar, spelling and punctuation.
  • File management.


Skills:

  • Skill in taking meeting minutes.
  • Organizational skills for self and those he/she supports
  • Flexibility and adaptability in a fast-paced environment
  • Must be able to maintain the strictest confidentiality
  • Well-organized with special attention to detail
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office programs, Outlook, Word, Excel, PowerPoint, Teams.
  • SmartSheet or project management software preferred
  • Ability to work under pressure, and adhere to deadlines.


Abilities:

  • Ability to establish and maintain effective working relationships with employees and the public.
  • Ability to work under pressure, communicate and present information.
  • Ability to manage multiple demands and tasks and prioritize with minimal supervision
  • Ability to exercise initiative, problem-solving, good judgement and decision-making.
  • Demonstrates exceptional customer service and can-do attitude in a positive manner.
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