HVAC Service Control Technician

About The Company

Uhl Company Inc is a Complete Building Solutions company founded in 1917. We offer expertise in all areas of Building Systems. Mechanical, Electrical, Fire and Life Safety are what we do best. We offer careers ranging from HVAC, Industrial Building Engineering and Maintenance, Building Automation, Information Technology, Electronics Technology and Administrative Support. With offices in Maple Grove, Duluth and Calumet MI, Uhl Company continues to grow and offer top quality sales and service.

Our success is a reflection on the team we employ. We believe that in order to create an environment of teamwork, accountability must be at the forefront of our plan. We encourage our team to be the best that our industry and community has to offer. We believe in creating an environment of teamwork and accountability, providing our staff with the tools, training and mentoring needed to be successful. We are a team, not just a company.

Please visit us at www.uhlcompany.com for more details and current career listings.

Job Title: HVAC Service Control Technician



Position Overview

Represents the company by serving as the direct contact, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at the customer’s location



Essential Job Functions

• Communicates with the customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff
• Ensures compliance with internal contracting processes
• Coordinates with account managers, the service department and customers to precisely understand requirements for all on-site programming, installation and repairs by extensively examining building layouts, forecasting issues, gathering materials and synchronizing on-site work
• Demonstrates ability to cope with stress and maintain a pleasant and cooperative temperament with internal and external customers
• Is responsible for creating and downloading programming, start up, functional testing, and troubleshooting on assigned projects
• Uses cutting edge software and technology along with a variety of other tools, to troubleshoot local controllers, communication wiring, programs, and schedules to identify concerns and determine corrective action
• Continually enforces safety to the highest standards
• Provides technical guidance to diagnose control system concerns and ensure occupancy
  
  

Position Requirements

• Must be able to pass a background check.
• Advanced written, verbal, customer service and relationship building skills.
• High level organizational skills.
• Strong Multi‐tasking skills.
• Flexible, willingness to be able to adapt to change.
• Ability to work well with others both internally and externally including in stressful situations.
• Computer knowledge
• Knowledge of industry is recommended but not required.
• Candidates should have at least 2 years technical and/or field related experience
• Niagara AX building automation systems experience a huge plus
• LON and BACNet communications experience a huge plus
• Electrical troubleshooting
• Understanding of HVAC and IT systems
  
  

Supervisory Responsibilities

None

Compensation Package

• Competitive Compensation
• Health, Dental, Life and Vision Insurance.
• Paid Time Off (PTO).
• Paid Holidays.
• 401(k) Plan with a company match.
• Profit Sharing Plan.
• Company vehicle
• Annual Discretionary Bonuses.
  
  

Salary Range: $60,000 to $95,000 per year Depending on Qualifications

Uhl Company is an equal opportunity and affirmative action employer.