Executive Crew Trainer

Lensa


Date: 1 week ago
City: Durham, NC
Contract type: Full time
Lensa is the leading career site for job seekers at every stage of their career. Our client, McDonald's, is seeking professionals in Durham, NC. Apply via Lensa today!

SMG Restaurants is looking for high energy, motivated individuals to help train our new team members. This is a training and leadership role in our organization, not a crew role. You must have McDonald's experience.

As an Executive Crew Trainer, you will play a pivotal role in ensuring the smooth and efficient operation of our restaurant by training and developing our crew members on standard procedures and processes. Your primary focus will be on maintaining high-quality service standards, maximizing productivity, and fostering a culture of excellence within the team.

Responsibilities:

  • Training and Development: Design, develop, and implement comprehensive training procedures for crew members to ensure consistent adherence to McDonald's operational standards and procedures.
  • Onboarding and Orientation: Conduct thorough onboarding and orientation sessions for new hires, acquainting them with company policies, procedures, safety protocols, and customer service standards.
  • Training Delivery: Deliver engaging and effective training sessions for both new and existing crew members, covering various aspects of restaurant operations, including food preparation, safety protocols, customer service, and equipment handling.
  • Compliance and Quality Assurance: Ensure compliance with all company policies, procedures, and regulatory requirements, maintaining high standards of cleanliness, hygiene, and food safety throughout the restaurant.
  • Leadership Development: Assist in the development of leadership skills among crew members, fostering a positive and supportive work environment conducive to growth and development.

Qualifications:

  • Previous experience in a similar role within the quick-service restaurant industry, particularly in a McDonald's franchise, is required.
  • Strong understanding of McDonald's operational standards, procedures, and systems.
  • Excellent communication and interpersonal skills, with the ability to effectively engage and motivate team members at all levels.
  • Proven track record of delivering high-quality training programs and driving performance improvements within a fast-paced environment.
  • Detail-oriented with a focus on accuracy and consistency in training delivery.
  • Flexibility to adapt to changing priorities and business needs.

Benefits:

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
  • Opportunities for career advancement and professional development within the McDonald's franchise network.
  • A dynamic and inclusive work environment with a supportive team culture.

Join our team at SMG Restaurants and play a key role in shaping the success of our restaurant through effective training and development initiatives. Apply now to become our Executive Crew Trainer and embark on an exciting journey with one of the world's leading quick-service restaurant brands.

Qualifications:

  • Previous experience in a similar role within the quick-service restaurant industry, particularly in a McDonald's franchise, is required.
  • Strong understanding of McDonald's operational standards, procedures, and systems.
  • Excellent communication and interpersonal skills, with the ability to effectively engage and motivate team members at all levels.
  • Proven track record of delivering high-quality training programs and driving performance improvements within a fast-paced environment.
  • Detail-oriented with a focus on accuracy and consistency in training delivery.
  • Flexibility to adapt to changing priorities and business needs.

Benefits:

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
  • Opportunities for career advancement and professional development within the McDonald's franchise network.
  • A dynamic and inclusive work environment with a supportive team culture.

Join our team at SMG Restaurants and play a key role in shaping the success of our restaurant through effective training and development initiatives. Apply now to become our Executive Crew Trainer and embark on an exciting journey with one of the world's leading quick-service restaurant brands.

Requsition ID: PDX_MC_4A9F3E5C-6FEC-4587-B223-9BD7D490324A_107045

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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