Communications Associate

Description:

Executive Headquarters (117 West 124th St)

60000 - 65000

Cover Letter Required

Position Summary: Responsible for developing and implementing effective internal communication strategies that keep staff informed, engaged, and aligned with our mission. The ideal candidate will create compelling content for the Children’s Aid website and other communication materials, create internal communications such as newsletters and announcements, and monitor media coverage. The role will also play a key role in planning and executing events/activities to promote the Children’s Aid brand.

Essential Duties:

• Understand and promote the organization’s mission, vision, and core values to ensure alignment with organizational policies and procedures.
• Develop and implement internal communication strategies to foster staff engagement and enhance organizational transparency.
• Create, edit, and publish engaging content for the Children’s Aid website, external newsletters, and other communication materials.
• Write, design, and distribute internal communications such as email announcements and newsletters.
• Monitor and analyze media coverage relevant to Children’s Aid, and provide timely responses to media requests.
• Assist in coordinating media interviews, ensuring that key messages are consistently conveyed.
• Collaborate with cross-functional teams to manage and execute events, activities, and initiatives aimed at promoting the Children’s Aid brand and programs.
• Support the creation of digital content, including content for social media platforms in coordination with the Digital Strategy team.
• Track and report communication metrics to assess the effectiveness of internal and external communications.
• Ensure consistent messaging aligned with Children’s Aid’s mission, values, and brand identity across all channels.
• Other duties as assigned.
  
  

Minimum Qualifications:

• A Bachelor’s Degree in Communications, Journalism, Public Relations or related fields. In lieu of a degree, 3-5 years of experience in journalism or media relations/corporate communications.
  
  

Key Competencies:

• Proficient with Microsoft Office Suite (Word, PowerPoint, Excel)
• Outstanding oral and written communication skills, with a proven ability to create compelling narratives and clear, concise messaging.
• Excellent organizational and administrative skills, with strong attention to detail and accuracy.
• Demonstrated ability to manage multiple projects and deadlines simultaneously in a fast-paced environment.
• Highly motivated, proactive, and able to prioritize tasks effectively while maintaining a collaborative approach.
• Strong interpersonal skills, with the ability to work effectively with team members and staff at all levels across the organization.
• Experience in event planning, media relations, and content creation is preferred.
• Perform other duties as assigned.
  
  

It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children’s Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Children’s Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children’s Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.

The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.