Director of Ambulatory Practice Transformation and Quality Performance
VHC Health
Date: 1 day ago
City: Arlington, VA
Contract type: Full time

Purpose & Scope
The Director, Ambulatory Practice Transformation and Quality Performance is responsible for strategic and operational leadership as it relates to ambulatory and specialty value-based care to include the following quality performance and preventive care; care management, care coordination and transitions;, patient outreach for gap closure, and NCQA to ensure accreditation as a Patient Centered Medical Home (PCMH). Builds a high-performing team which is empowered and accountable to achieve both department and medical group objectives.
The Director, Ambulatory Practice Transformation and Quality Performance reports dually, to the Senior Vice President, VHC Health Medical Services, and the Vice President, Medical Affairs, VHC Medical Group with indirect reporting to the Associate Vice President, Quality and Patient Safety. This position is a member of the Medical Groups Executive and Operations Council, and is accountable for meeting financial and operational population health, practice transformation, quality performance goals and standards, as well as, managing to an operational budget. This leader will participate in, and at times lead, VHC Health and VHC Health Medical Group, committees, councils, initiatives and projects, that advance the objectives of VHC Health’s, mission, vision, and anchors/values.
Education
Bachelor’s Degree required;
Preferred Master’s Degree (MSN, MBA, MPH or related).
Experience
Preferred 3+ years’ experience in a director level or higher management position overseeing clinical services and/or provider support services in a health plan, clinically integrated network (CIN), management Services organization (MSO), accountable care organization (ACO), risk-bearing IPA or similar organization, or some combination of the above
Certification/Licensure
Preferred Process Improvement Certification (Lean Six Sigma)
Knowledge Skills And Abilities
The Director, Ambulatory Practice Transformation and Quality Performance is responsible for strategic and operational leadership as it relates to ambulatory and specialty value-based care to include the following quality performance and preventive care; care management, care coordination and transitions;, patient outreach for gap closure, and NCQA to ensure accreditation as a Patient Centered Medical Home (PCMH). Builds a high-performing team which is empowered and accountable to achieve both department and medical group objectives.
The Director, Ambulatory Practice Transformation and Quality Performance reports dually, to the Senior Vice President, VHC Health Medical Services, and the Vice President, Medical Affairs, VHC Medical Group with indirect reporting to the Associate Vice President, Quality and Patient Safety. This position is a member of the Medical Groups Executive and Operations Council, and is accountable for meeting financial and operational population health, practice transformation, quality performance goals and standards, as well as, managing to an operational budget. This leader will participate in, and at times lead, VHC Health and VHC Health Medical Group, committees, councils, initiatives and projects, that advance the objectives of VHC Health’s, mission, vision, and anchors/values.
Education
Bachelor’s Degree required;
Preferred Master’s Degree (MSN, MBA, MPH or related).
Experience
Preferred 3+ years’ experience in a director level or higher management position overseeing clinical services and/or provider support services in a health plan, clinically integrated network (CIN), management Services organization (MSO), accountable care organization (ACO), risk-bearing IPA or similar organization, or some combination of the above
Certification/Licensure
Preferred Process Improvement Certification (Lean Six Sigma)
Knowledge Skills And Abilities
- Thorough understanding of best practices for population health management, quality, care transitions and management, outreach, and provider practice support
- Exceptional leadership qualities with strong clinical understanding, business acumen, critical thinking, and sound decision-making
- Ability to communicate effectively, verbally and in writing.
- Demonstrated ability to
- Review data analytics reports,
- Develop and implement measurable actions for improvement,
- Review progress towards data-driven performance goals and
- Adjust as needed to meet performance goals
- Demonstrated ability to work with and through others to accomplish specific goals.
- Advanced in use of Office 365, Microsoft Word, Excel, Outlook, etc. Proficiency with care management and/or analytics platforms strongly preferred
- Proficiency with EPIC
- Washington Commanders selected VHC Health as its women’s health partner because of the health system’s continued commitment to advancing women’s health, reducing the stigma of mental health, and creating greater access to care in the Washington, DC metro region.
- Awarded the CHIME Most Wired Recognition for 2023 as a certified level 9 for acute and ambulatory services. Organizations designated as level 9 or 10 are considered industry leaders who drive digital change in the healthcare industry in order to create better health outcomes for patients.
- Received a top ranking in Newsweek’s World’s Best Hospitals for the fourth year in a row. Ranking over 2,800 hospitals in 28 countries, this study asked 85,000 medical experts across the world to participate in an online survey covering topics such as recommendation of hospital, satisfaction of patient care, quality of care for specific treatments, among other factors.
- Recognized by the Women’s Choice Award for Best Hospital in eight categories bariatric surgery, obstetrics, heart care, minimally invasive surgery, orthopedics, cancer care, comprehensive breast care, women’s services, mammogram and patient experience. This award is graded based on the best publicly available information, patient surveys and accreditation information, and the Women’s Choice Award delivers a simplified, objective ranking to each category.
- Named a 2023 Best Cancer Hospital by Newsweek. One of 175 hospitals and just three in the Washington, DC metro region to be included in the rankings.
- Named best hospital for billing ethics by Money magazine and The Leapfrog Group. This is the first-ever Leapfrog Best Hospitals ranking to help patients make educated decisions about which institutions are best for the money.
- Living in Northern Virginia, one of the best places to live near D.C., you can have it all a lucrative job at a forward-thinking company – plus access to the country’s greatest historical sites, a bustling café culture, active nightlife and concert going, a thriving wine region, seven professional sports teams, and a mild four-season climate with year-round kayaking, biking, and hiking. We offer some of the best public and private schools in the nation and access to 60 colleges and universities. In fact, we are the most educated region in the country. Here, there are no compromises. NOVA is one of the best places to live and work in the country.
- Arlington is home to the Pentagon, and the Arlington National Cemetery.
- Home to more than 100 U.S. and global corporate headquarters, including the 6th highest number of Fortune 500 companies.
- Northern Virginia is one of the fastest growing and most diverse communities in the United States
- Fairfax County has many of the highest ranking schools in the nation according to U.S. News and World Reports.
- Arlington County also offers outstanding schools - about 94 percent of all graduating high school seniors in Arlington go on to attend college.
- Two major airports with direct flights to 109 domestic and 60 international destinations.
- Northern Virginia has many recreational and community amenities including over 89 miles of biking/jogging trails, 167 public parks, approximately 14 community centers, 7 live stage theaters, 8 libraries, and 652 restaurants.
- Minutes to the Kennedy Center, Smithsonian Museums, Tyson’s Corner, and Wolftrap National Park for the Performing Arts
- Whether you choose to live in Arlington County, Fairfax County, City of Alexandria or in any of the other great areas in the DC area, you will have little problem in finding a location that is right for you.
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