Store Assistant Manager

Steve Madden


Date: 1 day ago
City: Tempe, AZ
Contract type: Full time
Store Assistant Manager (F/T)

The Store Assistant Manager is responsible for working with the Store Manager on all store operations. The Store Assistant Manager plays a vital role in guiding, developing, and motivating a team of brand advocates to ensure an exceptional customer experience that aligns with the company’s brand values.

Responsibilities

  • Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.
  • Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
  • Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.
  • Ensure appropriate replenishment of merchandise on the selling floor.
  • Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
  • Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
  • Foster an environment of development and accountability.
  • Process information or merchandise through the computer system and POS register system.
  • Assist Store Manager in the selection and hiring of qualified candidates.
  • Be flexible and occasionally perform work outside your specific role.

Requirements

  • Minimum of 3-5 years of retail experience.
  • High school diploma or equivalent.
  • Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
  • Strong verbal and written communication skills.
  • Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
  • Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
  • Ability to process information or merchandise through the computer system and POS register system.

Benefits

  • Medical, Dental, Vision Benefits & Flexible Spending Accounts
  • Life & Short/Long-Term Disability Benefits
  • 401K Eligibility over the age of 21 with Company match after 6 months of employment
  • Paid time off benefits including paid vacation, sick time, voting
  • Virtual Health Care
  • 50% off employee discount and 40% off immediate family discount
  • Friends and Family Discount Events
  • Free shoe every season/quarter
  • Employee Assistance Program
  • Tuition Reimbursement Program
  • Career Growth
  • Employee Referral Program
  • Experience at a fast-paced growing company that takes sustainability seriously; read our latest Sustainability Report

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