Administrative Assistant Social Services

Overview

At FutureCare our Social Services Administrative Assistant support our Social Workers by assisting our residents and families in offering services that are applicable to aid in helping them through their crisis. Under the supervision of the Director of Social Work, the Social Services Administrative Assistant will identify needs and determine the best ways to overcome difficulties with resources made available to our residents.

Voted 13 years in a row in The Baltimore Sun as “Top Workplaces” and recognized in US Newsweek as “ Best Nursing Homes ”, FutureCare stands out as a leader in managing health care across a continuum of care. We embrace cultural diversity within our facilities and are known for recognizing hard work and dedication. Our team members are rewarded for their compassion and care. We offer a competitive Salary, Excellent Benefits Package, Tuition Reimbursement, Employee Assistance, and a matching 401K Plan.

Salary Disclosure Statement

The salary mentioned above reflects the potential base pay range for this role. Bonuses or other incentives (if applicable), are offered separately. Offers will consider such factors as overall experience, job-related qualifications, location, certifications/training, etc.

Responsibilities

• Keep accurate, updated, organized records of residents within the facility
• Answer questions about benefits that are available to residents
• Discuss resource planning
• Review and submit reports regarding any problems as required
• Contact family members to schedule admissions and/or discharge planning for residents
• Interview family members or individuals to obtain a complete family history to y determine which services are appropriate and needed
• Manage Notice of Medicare Non-Coverage (NOMNC) claims as required
  
  

Qualifications

• High school diploma or GED, minimum required
• Takes initiative on tasks with minimal supervision, self-starter
• Excellent interpersonal communication skills both written and verbal
• Excellent computer skills with Microsoft Software packages, including Word, Excel and database management
• Proven time management skills and the ability to handle multiple tasks
• Demonstrate the ability to establish and maintain effective working relationships with residents, families, and other facility staff
  
  

Equal Opportunity Employer

FutureCare has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, pregnancy, age, religion, national origin, citizenship, marital status, sexual orientation, gender identity, gender expression, physical or mental disability, military or veteran status, or any other characteristic protected by law. We actively promote equality of opportunity for all and welcome all applications.