Transportation Operations

What To Expect
As Transportation Operations, you will support the Transportation team as a whole, including programs, projects, Jira tickets, employee engagement, outreach, reporting, etc. This role will require great attention to detail and the ability to communicate effectively across various organizational levels. You will be expected to both challenge and be challenged in this role to foster an environment of change and innovation. Expect a lot of cross-functional collaboration amongst the shuttle, valet, parking and commuter benefits program managers. To be successful, you will need a strong ability in all Microsoft Suits, including the skillset to analyze data, find trends and create concrete ways of improvement.

What You'll Do

Data Summarizing: Gather and analyze data from multiple sources (e.g., shuttle app, parking occupancy, commuter benefit usage, Jira tickets, HR round tables) to identify trends and recommend transportation process improvements

Employee Engagement: Organize and manage quarterly Transportation events and maintain effective communication to promote engagement and awareness

Employee Feedback: Monitor Jira tickets daily, respond to inquiries, and escalate or resolve issues by coordinating with relevant stakeholders to ensure excellent employee support

On-Site Support: Provide in-person desk coverage for shuttle, parking, and transportation inquiries, especially when field staff are unavailable

SharePoint Management: Oversee and update Transportation’s SharePoint site monthly in collaboration with the internal content team to ensure current and relevant information is available

Cross-Functional Collaboration: Support program managers on ongoing transportation initiatives and contribute to broader events like new hire onboarding and appreciation events

What You'll Bring

Strong analytical skills to collect, interpret, and act on data from diverse transportation-related sources

Experience in planning and executing employee events with a focus on engagement and internal branding

Excellent written and verbal communication skills for clear and effective messaging across multiple channels and audiences

Customer service mindset with the ability to handle ticketing systems and resolve inquiries in a timely, professional manner

Proficiency in content management systems (like SharePoint), including updating graphics and maintaining accuracy of online resources

Proven ability to work cross-functionally and support multiple stakeholders and initiatives across departments

Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D, short-term and long-term disability insurance

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Expected Compensation

$68,000 - $120,000/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

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