Operations Coordinator

Department: Value-Based Care Programs

Location: 9700 Flair Drive, El Monte, CA 91731

Compensation: $20.00 - $24.00 / hour

Description

Astrana Health is seeking a detail-oriented and organized Operations Coordinator to join our team. In this role, you will be an essential part of our operations by managing key administrative functions, ensuring our providers are supported, and facilitating timely payments. This position will primarily involve overseeing mailroom tasks, handling Explanation of Benefits (EOBs), printing, and other essential administrative duties that keep our processes running smoothly.

Our Values:

• Put Patients First


• Empower Entrepreneurial Provider and Care Teams


• Operate with Integrity & Excellence


• Be Innovative


• Work As One Team

What You'll Do

• Sort, distribute, and manage incoming and outgoing mail, including EOBs and other critical documents.


• Handle document printing, scanning, and filing to support payment processes for providers.


• Track and ensure all necessary paperwork is completed to maintain timely and accurate provider payments on a weekly basis.


• Support various administrative tasks to maintain efficient office operations.


• Collaborate with cross-functional teams to identify and resolve any operational roadblocks.

Qualifications

• Bachelor's degree preferred or minimum 3+ years of experience


• Previous experience in an administrative or operations role preferred.


• Strong organizational skills and attention to detail.


• Ability to manage multiple tasks and prioritize effectively.


• Familiarity with basic office software (e.g., Microsoft Office Suite) and willingness to learn new systems.

Environmental Job Requirements and Working Conditions

• This position is in office. The office is located at 9700 Flair Dr. El Monte, CA 91731.


• The total compensation target pay range for this role is: $20.00 - $24.00 per hour. This salary range represents our national target range for this role.

Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at [email protected] to request an accommodation.

Additional Information:
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.