HVAC & Plumbing Installation Manager
Synectics Inc.
Date: 3 weeks ago
City: Redlands, CA
Contract type: Full time
Job Description
- We are looking for HVAC & Plumbing Installation Manager to be part of our successful team!
- This position will oversee all plumbing and HVAC installation operations, ensuring projects are completed efficiently, safely, and to the highest quality standards.
- This role is responsible for driving department productivity by ensuring a steady flow of work, collaborating with the Service & Maintenance team to identify and close leads, and training staff to recognize additional sales opportunities.
- The Installation Manager leads installation supervisors, coordinates with other departments, and ensures alignment with company goals, profitability, and operational excellence.
- Lead, mentor, and hold accountable the Plumbing and HVAC Installation Supervisors and Coordinators.
- Oversee the performance and development of installation teams, ensuring alignment with company goals.
- Conduct regular performance evaluations and provide feedback for team improvement.
- Train team members to identify and act on sales opportunities that may have been missed during the initial sales process.
- Support supervisors in resolving complex technical and customer service challenges.
- Monitor daily and weekly schedules to ensure efficient resource allocation and adherence to timelines.
- Collaborate with supervisors and coordinators to address resource shortages, scheduling conflicts, and project delays.
- Work with Installation Supervisors to ensure all materials, tools, and equipment are procured and ready for deployment.
- Conduct field visits to observe project progress and address issues proactively.
- Work closely with Home Comfort Advisors (HCAs) and service technicians to identify and close leads when needed.
- Collaborate with the Service and Maintenance Manager to ensure a steady flow of leads from the service department.
- Develop strategies to maintain consistent department productivity and ensure the team stays busy.
- Train team members to identify upselling opportunities during installations.
- Identify inefficiencies in installation workflows and implement solutions to improve productivity.
- Collaborate with supervisors to establish best practices for safety, quality, and customer satisfaction.
- Collaborate with supervisors to ensure customer expectations are exceeded on every project.
- Monitor labor and material budgets to ensure the profitability of the installation department.
- Review project margins and implement corrective actions for underperforming projects.
- Review and approve timecards, project documentation, and job completion reports.
- Provide regular updates to the General Manager on project performance, team productivity, and operational goals.
- Work Hours: 7:00am to 4:00pm, Monday through Friday, with some weekends and evenings required.
- Minimum 5-7 years of experience in both plumbing and HVAC installations, with at least 3 years in a leadership role.
- NATE Certifications (Core, AC Install, Air Distribution, Gas Heat).
- Extensive knowledge of plumbing and HVAC systems, tools, installation processes, and codes.
- Strong organizational, communication, and problem-solving skills.
- Proven ability to manage teams and drive performance improvements.
- Valid driver's license.
- Proficiency in ServiceTitan, Excel, Word, and Google Suite of tools.
- Experience managing multiple teams across departments.
- Comprehensive Benefits Package
- Medical 100% covered by the employer
- Medical, Dental Insurance.
- Life Insurance
- 6 Paid holidays
- 1-week Paid Vacation
- 40 hours sick time
- 401K w/ Company match
- Growth and advancement opportunities
- Professional Development
- Paid training and continuing education
- Employee Appreciation Events
- Great reputation built around loyal customer base
- Job Title: HVAC & Plumbing Install Manager
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