Director of Capability

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Director of Capability will play a critical leadership role in driving Community & State capability strategy, development, and management across the lifecycle. This position will directly lead and mentor a team of Capability Managers, and will partner with senior leadership, IT teams, clinical leads, and cross-functional stakeholders to ensure alignment of capabilities with business strategies. The Director will ensure that capability roadmaps are informed by market trends, customer needs, and enterprise priorities while driving sustainable, financially sound solutions.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

In this role, you will oversee capability management across the entire lifecycle, from strategic planning to execution and operationalization. Specific responsibilities include:

• Capability Strategy & Planning
• Monitor external market trends, competitive landscapes, and technology advancements to inform capability strategies and identify innovative opportunities
• Develop and drive the vision, strategy, and roadmap in alignment with enterprise and business strategies
• Partner with senior leadership, clinical leads, IT, and other internal stakeholders to ensure alignment with broader C&S goals
• Lead the creation of business cases for new capabilities, including cost/benefit analyses, KPIs, and financial models
• Capability Development & Prioritization
• Oversee the end-to-end capability management process, including intake, refinement, and prioritization of initiatives
• Champion the use of Agile development methodologies to ensure smooth handoffs and collaboration between capability management and technical execution teams
• Manage and prioritize a portfolio of capabilities, including cross-business and enterprise-wide initiatives
• Execution & Operationalization
• Collaborate with Agile Product Owners, IT Delivery Leads, and Solutions Architects to ensure capabilities are executed effectively and deliver measurable business outcomes
• Drive adoption of capabilities by internal stakeholders and ensure alignment with customer and business needs
• Monitor capability performance post-implementation to ensure continued relevance and effectiveness, and make recommendations for enhancements or de-investments
• Leadership & Stakeholder Engagement
• Build and lead a high-performing team of Capability Managers and Product Strategists, providing mentorship and career development opportunities
• Serve as a key advisor and thought leader to senior leadership, presenting data-driven insights and recommendations
• Foster productive relationships with internal and external stakeholders, ensuring alignment and collaboration across enterprise functions
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 6+ years of experience in capability management, product management, or a related field, with a focus on strategic planning and execution
• Experience working in government-related health care or clinical environments
• Advanced skills in Microsoft Office
• Demonstrated exceptional communication, presentation, and relationship management skills, including the ability to influence and align stakeholders across multiple levels of the organization
• Demonstrated ability to lead cross-functional teams in a matrixed organization
• Demonstrated ability to manage multiple priorities and navigate ambiguity effectively
  
  

Preferred Qualifications

• Experience delivering complex solutions in a matrixed environment
• Experience in cost/benefit analysis development, capital business processes, and KPIs for capability performance
• Working knowledge of relational databases, data structures, and data mapping
• Solid proficiency in Agile development methodologies and tools such as Aha, Rally or Jira
• Subject Matter Expertise in current Care Management Applications and regulatory environments
• Proven problem-solving skills with a continuous improvement mindset
• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
  
  

The salary range for this role is $124,500 to $239,400 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment