Medical Records Specialist

Child and Family Guidance Center | CFGC


Date: 3 weeks ago
City: Palmdale, CA
Salary: $19 - $20 per hour
Contract type: Full time
About Us & Why We're Hiring

We empower children, youth and families to flourish in vibrant communities.

  • Child and Family Guidance Center (CFGC), established in 1962, is a leading provider of community mental health and social services in the San Fernando and Antelope Valleys
  • Our mission is to empower children and families to achieve health and well-being through innovative mental health services.
  • We serve thousands of children and families annually
  • We are inspired by our staff of caring and committed professionals
  • We are seeking passionate people to join our team


If our mission resonates, keep reading.

  • As part of our team, you will join us in providing a continuum of prevention, early intervention, and intensive treatment services to children and families.
  • We offer services in our offices, at schools, and in homes.
  • Together, we seek to create stronger, more resilient communities
  • Your role will center around changing lives, extending our reach, deepening our impact, and building meaningful outcomes for those seeking help.


The Position

We are seeking a full-time temporary Medical Records Specialist our billing department. This position will have primarily administrative responsibilities for the daily function of the medical records department.

What You’ll Do

  • Enter admission paperwork and open new cases in Exym and IBHIS systems.
  • Close cases where treatment does not continue post-intake and ensure proper documentation (Notice of Adverse Benefit Determination).
  • Process authorizations for information release after the intake period.
  • Manage and track the creation, sending, and collection of 18+ packets for clinicians, entering data into Exym.
  • Update client status changes (e.g., address, phone numbers, guardianship) in Exym and IBHIS.
  • Maintain the client electronic health record (EHR) by uploading documents and ensuring an organized chart room.
  • Run monthly reports for expired PFIs, track and update information in Exym and IBHIS systems.
  • Track Out of County Medi-Cal (SB785) cases and coordinate timely service approvals.
  • Manage client chart check-in/out, notifying staff of overdue charts and updating the system.
  • Provide back-up for record requests, reception coverage, and other operational duties as needed.
  • Hours: Monday-Friday, 9:00am – 6:00pm (1-hour meal break)
  • Temporary Contract: 3-month term as needed (subject to change)
  • Fully onsite
  • Salary: $19.00 - $20.00 per hour


Qualifications

  • Bilingual Spanish and English required.
  • A minimum of 2 years’ experience in a medical, administrative, or mental health agency office setting.
  • Computer literary including proficiency in Microsoft Office Applications, such as Excel, Word, and Access.
  • Ability to work collaboratively in a team-based setting
  • Detail-oriented, analytical, demonstrate accuracy and thoroughness, resourceful, reliable, able to adhere to deadlines, self-starter and be able to work independently.
  • Must have a good sense of judgment as pertaining to the position.
  • Must have relevant medical billing experience, preferably in mental health.
  • High School Diploma or GED required. Some college preferred.


We’re building a diverse, inclusive team

  • You’re welcome here. We want CFGC to reflect the diversity of our community and flourish together.
  • CFGC is committed to Equity, Diversity, and Inclusion and strives to create a diverse, welcoming and supportive workplace
  • This job posting includes a summary of duties, responsibilities, and qualifications for this position. It is not a complete job description and is subject to change based on the needs of the center.

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