Talent Development Specialist

Are you driven to keep people safe? That’s what we do every day at MEM Insurance.

We’ve created a casual, values-driven work culture that’s making a positive impact on the way people live and work. This is a place where you can grow with confidence — because that’s what safety and success really mean to us.

SUMMARY:

The Talent Development Specialist plays a vital role in supporting MEM’s learning system by creating engaging, effective, and data-driven learning solutions. This role will work closely with business leadership and the Talent & Organizational Development team, ensuring that training programs and instructional materials align with our overall learning strategy. The role is hands-on and operational, with a focus on designing, developing, and delivering training that addresses immediate organizational needs and supports long-term employee growth.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Learning and Development Program Design

• Assist in developing learning and development strategies that align with organizational goals and address both current and emerging skill gaps.
• Collaborate with the Learning Experience Designer to design structured learning pathways and career development modules.
• Help design and implement learning programs using various delivery methods such as instructor-led training, online courses, and blended learning approaches. Ensure that the learning programs are scalable and adaptable to evolving business needs.
• Identify and incorporate relevant resources including internal experts, external partners, and industry best practices to enrich program content.
• Support the integration of technology, such as learning management systems (LMS), to streamline learning delivery and tracking.
  
  
  

Developing and Delivering Training Courses

• Develop interactive, learner-centered courses that combine multimedia elements, real-world examples, and practical exercises.
• Create detailed course materials, including lesson plans, facilitator guides, participant workbooks, and digital assets.
• Deliver and/or facilitate training sessions as needed in-person and online, adapting content as needed to engage diverse audiences.
• Collaborate with training professionals in the business (e.g., Claims and Underwriting) and subject matter experts to refine course delivery and ensure effective knowledge transfer and demonstrated skills proficiency.
• Design pre- and post-training assessments to gauge learner understanding and course effectiveness. Use relevant data sources (e.g., talent review, leadership feedback, etc.) to evaluate meaningful progression in competency and skills development.
• Collect and analyze participant feedback to continuously refine course content and instructional methods.
• Research and curate high-quality content from various sources, ensuring it is current, accurate, and aligned with learning objectives.
• Collaborate with content providers and industry experts to keep training materials fresh and relevant.
• Maintain an organized, easily accessible repository of learning materials.
• Regularly update content to reflect changes in industry trends, company policies, and best practices.
• Implement quality control measures to ensure all learning materials meet organizational standards and are error-free.
• Conduct regular reviews and audits of content to identify opportunities for enhancement.
• Assist in the creation, review, and update of learning and development policies to ensure they comply with organizational standards and regulatory requirements.
• Collaborate with HR and legal teams to ensure training initiatives are consistent with company policies.
  
  
  

Learning Needs Analysis

• Work with the HR team and department leaders in the business to conduct thorough learning needs analyses, identifying current gaps and future training requirements.
• Utilize surveys, interviews, and performance data to gather actionable insights into employee learning needs.
• Leverage HR data to prioritize training initiatives based on organizational impact and employee performance metrics.
  
  
  

Innovation and Continuous Improvement

• Stay current with emerging trends, technologies, and best practices in instructional design and adult learning.
• Work with the Talent and Organizational Development team to pilot innovative approaches to learning, experiment with new digital tools, and share best practices with the team.
• Work in tandem with the Learning Experience Designer to integrate learning system insights and ensure a unified approach to employee development.
• Develop clear, data-backed recommendations for future training investments and program adjustments.
• Participate in regular planning and review sessions to align on strategic learning initiatives.
  
  
  

QUALIFICATIONS:

Education

• Master’s degree in Instructional Design, I/O, or in a related field preferred. Experience, in lieu of formal education, would be considered.
  
  
  

Designations/Certifications

• Certification in instructional design or equivalent experience preferred
  
  
  

Licenses

• A valid drivers’ license is required.
  
  
  

Experience

• 3-5 years’ experience in instructional design, learning and development, Organizational Development or a related field
  
  
  

TOTAL REWARDS:

• Health Plans: Medical, Dental, and Vision
• Our medical plan includes robust offerings such as fertility benefits and fully paid preventative care.
• Our dental coverage also includes adult orthodontia, and other less commonly covered dental treatments.
• Fully Employer-Paid Life and Disability Benefits
• Life Insurance - three times base salary
• Accidental Death and Dismemberment
• Short and Long-term Disability
• Employee Wellness and Recognition Program with employer-paid incentives for employees and their spouses
• Flexible Spending Account and Dependent Care options
• Health Savings Account with generous employer contribution
• Time Away from Work
• Generous PTO accruals
• 11 Holidays and 4 Early releases
• 16 Hours of Volunteer Time Off
• 20 days of paid parental leave (in addition to STD)
• Marriage, Bereavement, and Jury Duty leave policies
• Employee Assistance Programs
• 401k Retirement Plan including employer match and profit sharing
• Adoption Assistance
• Tuition Assistance
  
  

Our home office is located in vibrant Columbia, Missouri — #6 in Livability’s 2019 Best Places to Live .

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