Customer Service Representative
Steel Dynamics, Inc
Date: 1 week ago
City: Terre Haute, IN
Contract type: Full time
Steel Dynamics
Assisting and backing up the Inside Sales Representative team.
Assisting and backing up the Inside Sales Representative team.
- Working with Inside Sales on orders, reports, analysis, etc.
- Providing ISR backup when they are out
- Monitoring and expediting of production and shipments
- Exceeding customer expectations for timely responses and communication
- Working internally with all departments to serve the customer better
- Meeting or exceeding monthly shipping goals
- Assist with training new Inside Sales employees
- Other duties as assigned by Supervisor
- A minimum two-year Associates degree
- Previous customer service or sales experience
- Effective written and verbal communication skills
- Detail-oriented and well organized
- Customer Service passion and attitude
- Problem-solving skills and experience
- Willing to go the ‘extra mile’ for service and problem resolution
- Able to work with people from all organizational levels and backgrounds
- Proficiency with Microsoft Office and PC applications
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