Senior Customer Service Representative
Lincare
Date: 2 weeks ago
City: Blue Springs, MO
Contract type: Full time
This employee supervises all Customer Service functions of order entry while abiding by the procedures set forth by management.
Job Responsibilities
Job Responsibilities
- Assists the Customer Service Supervisor in the supervision of all Customer Service Personnel
- Actively participates in the training of all Customer Service personnel including new hires
- Monitors the flow of orders to and from the Customer Service Department
- Deletes, correct, or re-enters patient orders as deemed necessary
- Monitors phone calls to confirm the proper telephone techniques used by Customer Service Personnel
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