Operations Manager

Benefits:

• Retirement Matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
  
  
  

Gates Flag & Banner Company, Inc. is a small, family-owned business, specializing in the sale of flags and banners, and the service and installation of flagpoles. We are looking for a reliable Operations Manager, ready to oversee our various teams and the daily operations of our NJ office. This person must have excellent leadership skills and be comfortable managing multiple responsibilities while communicating effectively with team members in various locations. We require that this person be strategic, organized, and able to create effective processes that are in line with overall company objectives. This is a Full-Time, In-Person position in our Clifton, NJ location.

Key Responsibilities Include:

Management of Personnel:

• Oversee the Stock, Custom, Flagpole and Installation teams. Work closely with team managers to ensure efficiency among teams and identify areas of improvement
• Lead teams effectively by creating a strong, positive culture of guidance and continuous improvement
• Design and implement new processes to improve operational efficiency and create stronger customer satisfaction
• Communicate effectively with the leadership team (on and offsite) to ensure planning objectives are carried out successfully among teams
• Provide hiring and training support to new team members, as well as on-going performance evaluations and goal-setting for existing team members
  
  
  

Management of Team Operations:

• Oversee the quoting of large projects and commercial contracts and municipal bids
• Responsibilities require a familiarity with commercial insurance, prevailing wage, and job costing
• Oversee the scheduling of flagpole and custom installations, removals and service
• Work with vendors to purchase and plan for all required materials and equipment to successfully carry out scheduled jobs
• Communicate effectively with vendors to negotiate and maintain pricing for all flagpole inventory
  
  
  

Management of Facilities:

• Oversee the maintenance of our fleet of vehicles including repairs, cleanliness, organization and documentation of incidents
• Maintain the shop and warehouse, including the scheduling, and oversight of ongoing projects
• Stay up to date on industry safety regulations, ensuring a safe working environment
• Facilitate safety education for team members as needed
• Participate in budgetary planning with the leadership team to support continuous growth
  
  
  

Qualifications:

• Bachelor’s Degree in a related field
• 5+ years of proven management experience
• 5+ years experience in operations, preferably construction-related field
• Experience in reading and implementation of contractor bids & contracts
• General knowledge of industry regulations regarding safety, payment and best practices
• Strong leadership, excellent problem solving and clear communication skills
• Proficient in Microsoft Office, CRM and Accounting Packages (SAGE preferred)
• Ability to manage people and logistics efficiently
  
  
  

Compensation Package Includes:

• Competitive Salary
• Annual Bonus Package
• Mileage paid at Federal Rate for any onsite visits (no overnight travel)
• Parking/Tolls paid with submission of receipts
• Paid Sick Leave
• Paid Vacation Leave
• Medical/Dental Plans
• Simple IRA investment offered; company match
• Paid Holidays
• Office Hours – 8:30AM – 5PM, Monday thru Friday