Cashier/Service Coordinator

Every employee with Toyota of Murfreesboro is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!

We are looking for the best candidate that will fit this position. You will make inbound and outbound calls to schedule services or retention calls. In this position you will have to cross train in other departments such as Reception, Cafe, and Cashier for coverage.

Must work every Saturday and Off every Sunday.

Benefits

Medical, Dental & Vision Insurance

401k

Life Insurance

Paid Training - Sales

Paid Vacation

Paid Holidays

Employee Discounts on products & services

Responsibilities

Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket

Make change accurately and issue receipts to customers

Answer phones and direct consumer to the proper department and follow up in a timely manner

Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution

Operate switchboard telephone system

Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold

Assist the managers with various clerical duties as needed

Be friendly, professional, courteous and efficient when working with all customers and employees

Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

Experience with Microsoft Office suite is a plus

Available to work flexible hours on Monday-Saturday. Sundays off.

Ability to communicate customers' interests needs and requests to management and service personnel

Professional personal appearance

Clean driving record