Revenue Services Manager #25A-31 (20606895)
City of Redwood City
Date: 6 days ago
City: Redwood City, CA
Contract type: Full time
Location
1017 Middlefield Road Redwood City, 94063
Description
WHY JOIN THE REDWOOD CITY TEAM?
We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by core values of excellence, integrity, service inclusion, collaboration and innovation. Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.
The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home. If you’re looking to grow your career as a part of a hard-working and fun Finance Department team that fosters innovation, creativity and collaboration, we hope you’ll apply.
About The Finance Department
Redwood City’s Finance Department shares an exceptional spirit of camaraderie, always finding ways to bring fun and laughter into the financial backbone of the organization. The Department is made up of two divisions: Revenue Services and Financial Services. The Revenue Services Division manages the City’s utility billing, including water and sewer, and collections, business license administration, tax administration, receipt and deposit of cash and accounts receivable. Team members practice a strong work ethic and attention to detail; celebrate innovation; and seek out continuous improvements to strengthen quality of service and internal controls and streamline processes. Due to the nature of the work, the Revenue Services Division collaborates with other City Departments and delivers high-quality customer service to internal and external stakeholders.
About The Position
Under general direction from the Finance Director, plans, organizes, oversees, coordinates, and reviews the work of staff performing technical and administrative support related to revenue collection activities including tax administration, business license and other license and permit fees, and utility billing; ensures compliance with regulatory, ordinance, and code requirements related to revenue services and collection; administers current and long-term planning activities; manages the effective use of department resources to improve organizational productivity and customer service; provides highly complex and responsible support Finance Department in areas of expertise; and performs related work as required.
Job Description URL
https://www.redwoodcity.org/home/showpublisheddocument/15234/636656821928830000
Job PDF
Final Job Announcement - Revenue Services Manager 25A-31.pdf
Ideal Candidate
The ideal candidate will embrace the City’s emphasis on excellent customer service. This is a division manager classification that manages all activities and staff of the Revenue Services Division of the Finance Department. The incumbent organizes and oversees day-to-day revenue collection activities including tax administration, license and permit fees, and utility billing. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility. The incumbent organizes and oversees day-today activities and is responsible for providing professional-level support to the Finance Director in areas of expertise. Successful performance of the work requires an extensive professional background as well as skill in coordinating departmental work.
Minimum Qualifications
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education
A City application, cover letter and resume are required.
Applications must be filled out completely. Failure to complete the application will disqualify the applicant from the recruitment process. Failure to list work experience, education or training, or stating “See Resume” in the work experience section of the application will be considered an incomplete application and subject to disqualification. Resume and Cover Letter must be attached separately, but resumes will not be accepted in lieu of a City application.
Recruitment Contact
Contact Email
[email protected]
1017 Middlefield Road Redwood City, 94063
Description
WHY JOIN THE REDWOOD CITY TEAM?
We offer a wide range of meaningful career opportunities with potential for growth, training and development, competitive salaries, flexible work schedules, paid time off, and robust benefits. The Redwood City team is guided by core values of excellence, integrity, service inclusion, collaboration and innovation. Inherent in these values is a great organizational culture based on trust, strong and supportive leadership, respect, risk-taking, empowerment, and effective communication.
The community is known for its inclusivity, strong engaged neighborhoods, and civic pride. The City works diligently to maintain positive and productive relationships with community partners, together providing outstanding services, programs and opportunities for residents and businesses. This mix of tradition and progress, community and diversity, makes Redwood City an extraordinary place to work and call home. If you’re looking to grow your career as a part of a hard-working and fun Finance Department team that fosters innovation, creativity and collaboration, we hope you’ll apply.
About The Finance Department
Redwood City’s Finance Department shares an exceptional spirit of camaraderie, always finding ways to bring fun and laughter into the financial backbone of the organization. The Department is made up of two divisions: Revenue Services and Financial Services. The Revenue Services Division manages the City’s utility billing, including water and sewer, and collections, business license administration, tax administration, receipt and deposit of cash and accounts receivable. Team members practice a strong work ethic and attention to detail; celebrate innovation; and seek out continuous improvements to strengthen quality of service and internal controls and streamline processes. Due to the nature of the work, the Revenue Services Division collaborates with other City Departments and delivers high-quality customer service to internal and external stakeholders.
About The Position
Under general direction from the Finance Director, plans, organizes, oversees, coordinates, and reviews the work of staff performing technical and administrative support related to revenue collection activities including tax administration, business license and other license and permit fees, and utility billing; ensures compliance with regulatory, ordinance, and code requirements related to revenue services and collection; administers current and long-term planning activities; manages the effective use of department resources to improve organizational productivity and customer service; provides highly complex and responsible support Finance Department in areas of expertise; and performs related work as required.
Job Description URL
https://www.redwoodcity.org/home/showpublisheddocument/15234/636656821928830000
Job PDF
Final Job Announcement - Revenue Services Manager 25A-31.pdf
Ideal Candidate
The ideal candidate will embrace the City’s emphasis on excellent customer service. This is a division manager classification that manages all activities and staff of the Revenue Services Division of the Finance Department. The incumbent organizes and oversees day-to-day revenue collection activities including tax administration, license and permit fees, and utility billing. Responsibilities include performing diverse, specialized, and complex work involving significant accountability and decision-making responsibility. The incumbent organizes and oversees day-today activities and is responsible for providing professional-level support to the Finance Director in areas of expertise. Successful performance of the work requires an extensive professional background as well as skill in coordinating departmental work.
Minimum Qualifications
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education
- Graduation from an accredited four-year college or university with major coursework in accounting, finance, business administration, public administration, or a related field.
- Master’s degree in accounting, finance, business administration, public administration, or a related field is highly desirable
- Five years of increasingly responsible experience in revenue services administration in a municipal or similar setting including at least two years of supervisory experience.
- Possession of, or ability to obtain, a valid California driver’s license.
A City application, cover letter and resume are required.
Applications must be filled out completely. Failure to complete the application will disqualify the applicant from the recruitment process. Failure to list work experience, education or training, or stating “See Resume” in the work experience section of the application will be considered an incomplete application and subject to disqualification. Resume and Cover Letter must be attached separately, but resumes will not be accepted in lieu of a City application.
Recruitment Contact
Contact Email
[email protected]
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