Home Care Scheduler
Diligent Home Health Care Inc.
Date: 1 week ago
City: Jacksonville, FL
Contract type: Full time
Benefits:
We are seeking a Home Care Scheduler to join our team. In this role, you will collect, manage, and report on the scheduling information. This is an important position that allows us to provide comprehensive and consistent patient care by coordinating medical and health services. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.
Responsibilities
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Flexible Scheduling
- Competitive Compensation
- Careers Advancement
We are seeking a Home Care Scheduler to join our team. In this role, you will collect, manage, and report on the scheduling information. This is an important position that allows us to provide comprehensive and consistent patient care by coordinating medical and health services. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.
Responsibilities
- Coordinate internal and external staffing needs
- Assign clients to the appropriate clinicians
- Use cloud-based scheduling software
- Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage
- Communicate with caregivers regarding any updates or changes to their schedule
- Communicate with managers and clients to inform them of any schedule or staffing changes
- Assist in the hiring, training, and management of new staff
- High school diploma or GED
- Previous experience as a Home Care Scheduler or in a similar position is preferred
- Highly organized with attention to detail
- Comfortable with Microsoft Office and other computer programs
- Ability to multitask and prioritize projects
- Excellent customer service and interpersonal skills
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