Business Systems Analyst

Zurich North America is currently looking for a Business Systems Analyst OR Sr Business Systems Analyst to join our Chief Data Officer team based out of North American Headquarters in Schaumburg, Illinois. This role will have a hybrid schedule.

The Business Systems Analyst will work with the claims business and Chief Data Office, providing solutions for business systems needs and will understand business objectives, processes, and products as well as the business systems capabilities to formulate, define, document, and implement systems scope and objectives to develop and provides solutions.

In addition, as a key member of the Chief Data Officer team, the Business Systems Analyst will be responsible for profiling, analyzing and documenting the technical requirements.

Key focus areas will include:

• Ability to work to capture requirements in a formal manner
• Ability to be resilient in the face of a complex system, complex problems, and demanding deadlines
• Ability to work well with others in a highly interdependent high-performance team
  
  

This individual will collaborate with the team to translate business needs/requirements into technical specifications/user stories for product increments while working in an Agile environment supporting the design, construction, and implementation of these updates to the applications. The ideal candidate will be an individual that is an energetic and a skilled professional requiring minimal supervision who operates as a servant leader within the team.

This role will be filled at either the Business System Analyst OR Sr Business Systems Analyst level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position.

Basic Qualifications:

Business Systems Analyst:

• Bachelors Degree in Business Administration or Computer Science or Engineering and 5 or more years of experience in the Information Technology area OR
• High School Diploma or Equivalent and 7 or more years of experience in the Information Technology area AND
• Process reengineering, e.g. LEAN/Six Sigma, Continuous improvement methodologies
• Process modeling tools
• Business Systems Integration
  
  

OR

Sr Business Systems Analyst:

• Bachelors Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area OR
• High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area AND
• Experience with process modeling tools.
• Insurance application system design/analysis experience.
• Experience with use case development.
  
  

Preferred Qualifications:

• Advanced business systems analysis skills – gathering and documenting requirements.
• Ability to communicate with all levels of the organization and translate technical speak to business leads/stakeholders.
• Commercial insurance background, preferably with claims
• Advanced Excel skills.
• Good SQL and data analysis skills.
• Generative AI or big data project experience.
• Strong verbal and written communication skills.
• Insurance industry experience.
  
  

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education. The combined salary range for this position is $64,600.00 to $140,000.00. The proposed salary range for the Business Systems Analyst is $64,600.00 to $105,900.00 with short-term incentive bonus eligibility set at 10%. The proposed range for the Sr Business Systems Analyst is $85,500.00 to $140,000.00 with short-term incentive bonus eligibility set at 15%.

As an insurance company, Zurich is subject to 18 U.S. Code

• 1033.
  
  

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg, AM - Chicago

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: Yes

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