Associate Project Manager

Introduction

At Senneca, we embrace the entrepreneurial spirit of the innovators that created our brands from traffic doors, to cold storage doors to fiberglass doors and beyond. We are committed to exceeding our customers’ expectations and to provide doors that offer safety and protection to our customers’ most important assets…people, products, capital investments and processes.

Overview

We are searching for an Associate Project Manager at our Mankato, MN facility to support the Door Engineering product lines. This role will be responsible for coordination of projects with internal and external customers from the time of order acceptance until product shipment.

Responsibilities

• Maintain schedules for multiple concurrent projects including utilizing scheduling software such as Monday.com, Excel, and Manufacturing/ERP system.
• Prioritize engineering schedules based on customer needs and internal capacity.
• Communicate and negotiate delivery details with customers.
• Communicate regularly with internal and external customers, including installers, end-users, architects and general contractors regarding project information, product data, status updates, and scheduling.
• Provide responses to internal and external requests both promptly and accurately with complete information.
• Verify submittal package meets expectations of sales orders, customer requirements and project specifications. Resolve discrepancies with internal and external customers.
• Transmit submittal drawing packages and product data to customers, as well as arrange additional information requested by customers.
• Develop sufficient product knowledge to resolve customer technical questions regarding product fit, finish, and capabilities.
• Change order identification and coordination for any post-award job changes that occur.
• Communicate cost of design time and materials associated with customer changes to Sales Team and/or customer.
• Follow up with customers to ensure satisfaction.
• Participate Weekly/Daily Scheduling and SIOP meetings.
  
  

Requirements

Bachelors or Associates degree in an engineering, business, related field, or equivalent experience

Experience working with contractors and/or customers

Experience in a manufacturing environment preferred

Ability to learn technical aspects of door systems and manufacturing

Strong communication skills (verbal and written)

Ability to solve problems and work cross-functionally to resolve

Able to effectively locate, communicate, and document information

Computer Skills: Proficient Typing Skills, Word, Outlook, Excel

Able to learn Manufacturing/ERP system, and CAD Viewing programs

Ability to travel to job sites as necessary (