Admissions Documentation Representative

Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. As a leader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work.

• Position: Admissions Documentation Representative
• Location: San Antonio, TX
• Hours: Monday-Friday, 8a-5p
  
  

We are looking for a full-time Admissions Documentation Representative to join our customer-focused, supportive team. Our Customer Service department is a fast-paced, high-energy environment, you’ll find yourself challenged and required to use critical thinking every day through a variety of in-person, email and phone conversations. You will also be surrounded by a close-knit and supportive group who has the same dedication to serving medically-complex children and their families.

POSITION DETAILS

Coordinates incoming correspondence from various sources to ensure patient information is being communicated to the appropriate department.

• Monitors the incoming fax queue daily and distributes incoming correspondence to the appropriate representative/department.
• Creates new accounts and updates information on existing accounts into the electronic medical record (EHR).
• Notifies all appropriate departments of changes to a patient's care needs which may include: notifying the Admissions team of urgent needs; creating tasks and emailing information to the clinical teams.
• Ensures faxes are pulled into the correct location and system for DME or IV.
• Assists internal and external customers and staff through the Customer Service help desk, phone calls, email or face to face encounters.
• Works with referral partners to navigate and locate supporting documentation for new admissions within the EHR.
• Assists Admissions team with monitoring and distributing of Admissions tasks and help desk requests.
  
  

Benefits

• Holiday Pay
• Paid Time Off
• Health and Dental insurance
• Short & Long Term Disability and Life Insurance
• 401K with match & educational benefits
  
  

Interested candidates should apply online; please include cover letter and resume along with salary requirements in your application. We look forward to learning more about you & the skills you can bring to Pediatric Home Service!

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.