Program Manager of Wellness

Job Title: Program Manager of Wellness

Reports to: Program Director

Classification: Regular, Full-Time, FLSA Exempt

Location: Berkeley, CA 94704

About Us: Bonita House, Inc. (BHI) is a nonprofit mental health agency with multiple sites in Alameda County and an operating budget of $14.5 million. Founded in 1971, BHI provides social rehabilitation including a full range of Medi-Cal services to adults with co-occurring serious mental health and substance use disorders.

Our Mission: Building community, dignity, hope and wellness through services that support recovery and self-sufficiency with people who are living with serious mental health challenges.

Our Values: Compassion: Committed to caring, dignity and kindness. Respect: Honor each individual and provide highly ethical services. Progress: Leading the way in creating opportunities to change for the better. Resilience: Channeling hope, building strengths to successfully recover, adapt and grow. Embracing Differences: Honor and celebrate our diverse communities and individual uniqueness.

Position Summary

The Program Manager of Wellness oversees the day-to-day operations, in part by maintaining fidelity to the Integrated Dual Diagnosis Treatment and other evidence-based practices for persons experiencing symptoms of Serious Mental Illness. They must understand and adhere to the principles of Recovery, culturally responsive strength-based practices, client empowerment, and ensure that all services provided are trauma-informed. Develops systems that track performance measures and client outcomes. Plans, supervises and facilitates with staff a wide range of individual group and family treatments; maintains the program according to licensing standards, provides training and supervision to a multidisciplinary team of professional and paraprofessional staff, maintains occupancy standards and compliance with various contracts, manages the program’s budget, oversees the maintenance of the site, and participates as a member of the agency’s Management Team.

Qualifications

Required:

• Bachelors ’s degree and preferred two years post-undergraduate in Psychology, Social Work, Education or Counseling and or related field and/or
• Minimum three years’ experience’ in mental health treatment, substance abuse treatment or related social services experience
• Minimum two-year supervisory experience working in a mental health, substance abuse, or dual diagnosis program.
• Must demonstrate an ability to work both independently and as a member of the Agency’s Management Team.
• Must effectively and efficiently time manage by being highly organized, able to prioritize, plan, delegate and communicate consistently.
• Excellent managerial and supervisory skills.
• Must be able to maintain a flexible work schedule in accordance with program and management needs.
• Strong written and oral skills to meet Agency expectations of high quality in the areas of service delivery, program structure and employee relations.
• Must be able to meet the Immigration Reform Act of 1986 requirements.
• Must have valid California Driver’s License and a driving record acceptable by the Agency’s insurance company and is required to utilize one’s personal or Agency automobile to transport clients.
  
  

Preferred

• Five years’ experience supervising personnel.
  
  

Essential Functions/Skills

• Responsible for management of personnel including but not limited to; timecards, schedules, hiring, terminations, onboarding, training, professional development, evaluations, investigations and disciplinary actions.
• Leads weekly team meetings with shared agenda. Collaborate with Admin for notetaking process and saving.
• During weekly meeting identify clinical hotspots, share cases with goals attained, incorporate IPS updates, review operations and share CQRT progress and process month to month.
• Meet with staff regularly in a one-on-one capacity at least monthly if not more. Be prepared to provide guidance and/or coaching towards professional development including motivation interviewing and other techniques for client engagement. Integrate other leaders of the organization whenever needed (e.g. HR).
• Responsible for the oversight of MAA Billing and maintaining documentation in the E.H.R. system (Welligent)
• Builds, maintains and complies with Bonita House’s policies and procedures (e.g. Safety, Employee Handbook, ACBHS, City of Berkeley Mental Health) as it relates to day to day program operations.
• Facilitate the monthly CQRT team preparations in collaboration with Team Leader, works with Admin. Assistant to prepare the charts for the CQRT meetings, ensure the team has all client records current
• Oversees the creation and facilitation of therapeutic and rehabilitation groups led by staff members
• Continually updates workflows and process documentation for the Wellness Centers
• Review monthly with Director of Social Services the productivity by analyzing performance data, financial data, and activity reports.
• Regularly prepare and present program status reports (PSR), that include programmatic information and data (e.g. meeting contracted units of service, productivity).
• Responsible for monitoring and maintaining compliance with state licensing requirements, CARF, HIPAA Regulations, and specific on-site program operations (Medi-Cal Site certification, Fire Inspection Clearance) as assigned.
• Participate in budget development/management of county contracts, private sector contracts and private pay sources in conjunction with the Director of Finance
• Input for the program’s fiscal performance, including managing bottom-line results, budget modifications, and expense/revenue management.
• Act as liaison with other mental health agencies. Coordinates with other support departments such as human resources, finance, QA and IT to ensure successful program operations.
• Other duties as assigned.
  
  

Physical Requirements

Constantly have ability to bend and stoop, ability to sit and stand for extended periods of time, possess hand-eye-foot coordination and color recognition, good manual dexterity, with the ability to perform all tasks related to job assignments.

Equal Employment Opportunity Statement

Bonita House, Inc. is committed to providing equal opportunity to all qualified persons regardless of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity or expression, genetic information, age, religion, creed, physical or mental disability, marital status, veteran status or any other characteristic protected by law.