Regional Director of Operations

Full Job Description

A Senior Care Provider is looking for an experienced leader with a strong operations and financial background for our Regional Director of Operations position. Must have a drive to motivate your team while building and championing the sales culture. Do you lead by inspiring your teams while delivering results? If so, let's talk! Purpose: The REGIONAL DIRECTOR OF OPERATIONS (RDO) provides leadership, support and direction to Executive Directors in each facility within assigned region to insure delivery of quality care and resident-centered services in accordance with all laws, regulations, and company standards. Education and Experience:

• Bachelor’s degree from an accredited college or university in relevant field of study, or equivalent combination of education and experience required
• Active Nursing Home Administrator license
• Demonstrated success in senior housing or healthcare operations, with minimum three (3) years operational leadership experience in a multi-site provider
• Must have valid driver’s license
• Must have high level of interpersonal skills to handle sensitive and confidential situations and documentation, and interaction with others
  
  
  

Primary Job Responsibilities: Below is a description of basic job duties though other related duties may become necessary as directed by supervisor The areas below are expectations for each community, region-wide Leadership

• Demonstrates positive leadership and provides timely and consistent support to Administrators and facility employees
• Exemplifies and models the company Mission and Values of “people come first,” and consistently utilizes a “servant leader” approach to training, support and development of others
• Responsible for growth, productivity and development of facilities within assigned region
  
  
  

Financial and Operations:

• Accountable for financial performance of assigned region (i.e., operating margin, census goals, budgeted revenue, expense goals)
• Understands licensure and regulatory requirements and assists communities in achieving and maintaining licensure and accreditation
• Partners with Administrators to develop and implement operating budget
• Assists in development, implementation and support of standardized operating policies and procedures
• Serves as a resource for resident, family and associate concerns
  
  
  

Sales and Marketing:

• Ensures sales model is implemented successfully
• Provides direction, vision and strategy to assist in achieving competitive advantage in senior living services in the area
• Actively participates in sales and marketing events
• Ensures each facility maintains a positive image in the greater community and develops positive relationships with business leaders and referral sources
  
  
  

Talent Development:

• Trains, evaluates, supervises, supports, counsels and develops Administrators
• Responsible for career development and succession planning for Administrators
• Promotes and monitors company’s standards for Talent (i.e., hiring process, orientation, on-the-job training, evaluations, corrective action processes, etc.)
• Promotes staff retention efforts in the region