Director Regional Operations

Address: USA-MA-Quincy-1385 Hancock Street

Store Code: ADUSA Dist L&D-Executive (5134134)

ADUSA Distribution is the distribution company of Ahold Delhaize USA, providing distribution services to one of the largest grocery retail supply chains in the nation. ADUSA Distribution receives, stores, manages inventory, and ships fresh and non-perishable product throughout the network of local brand stores. ADUSA Distribution facilities handle a mix of product types, including fresh, frozen, grocery and health and beauty care items. Our team is supporting the supply chain network evolution to an integrated self-distribution model of the future, serving leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. To learn more about our company and the other supply chain companies of Ahold Delhaize USA, visit www.adusasc.com.

PRIMARY PURPOSE

The Director, Distribution Operations provides end-to-end leadership for distribution and transportation associates for their site, ensuring a safe and engaged team at all times. The role is responsible for the oversight and direction of all local operations including transportation, grocery, fresh, frozen, full case and/ or break pack, reclaim, facilities, maintenance, inventory control, asset protection while partnering with the central support organization to maintain best practice discipline and excellence in execution. Ensures all key operational, financial, and service levels are maintained or exceeded. Develops and maintains positive partnerships with supported retail brands and various support functions across the business. Provides vision, leadership and direction for the distribution center in alignment with regional and network-wide plans. Operationalizes strategic plans into annual, monthly, weekly and daily objectives. Champions initiatives to improve physical, operational and technological infrastructure.

DUTIES AND RESPONSIBILITIES

• Establish and maintain a safe and positive work environment ensuring associates are treated fairly and consistently. Builds a “Safety First” culture and ensures safe practices are employed, minimizing unsafe events and ensuring compliance with all regulations.
• Nurtures a strong partnership with Human Resources, ensuring associate relations and needs are prioritized and managed effectively.
• Through delegation of responsibilities and assignment of duties to management teams, achieve efficient and economical storage, handling and distribution functions to accomplish company profit, growth, and investment return.
• Drive internal facility leadership development, including the identification and development of key leaders.
• Responsible for daily facility operations including safety, staffing, engagement, financial, quality, and all aspects of meeting the needs of all stakeholders, including greater supply chain and retail partners.
• Optimize distribution operations while maintaining service-level targets and controlling cost.
• Direct site-level leadership in effective performance of SOPs and best practices aligned to company standards.
• Partner collaboratively with all support teams across ADUSA Distribution and other support companies, ensuring appropriate stakeholder engagement.
• Leverages operational analytics, data and reports to develop recommendations regarding work methods, processes, control procedures, and staffing for optimal productivity, movement, efficiency, and coordination for alignment of co-dependent areas.
• Collect and interpret information on present and future distribution needs for planning purposes.
• Provide guidance to on-site third-party labor partners to fulfill all aspects of contractual obligations.
• Maintain compliance with all Federal, State, Local and Corporate regulations, including DOT, FDA, EPA, OSHA and more as appropriate.
  
  

Functional Competencies

• Occupational & People Safety - Applies specific knowledge of the company safety and security policies
• Food Safety & Sanitation - Leads the Distribution/eCommerce team ensuring that food safety and sanitation standards are met
• Team Member Relations - Builds expertise through strong relationships (Union/Non-Union) that promote communication, avoid disruption, and support business objectives
• Internal & External Communication & Documentation - Ensures communication is tailored to the audience and provides information required for success
• Inventory Control & Quality Assurance - Leverages knowledge of inventory control and quality assurance to drive improved quality from receipt to customer delivery
• Customer Service – Demonstrates drive and commitment to put the customer first by ensuring excellent customer experience
• Operational Coordination – Creates and applies strategies as needed to exceed daily plans
• Operations Analysis – Applies operational expertise and data analysis to support improved operations within a functional area of responsibility
• Regulatory Awareness & Compliance – Builds regulatory expertise throughout the organization anticipating and influencing the future
• Omnichannel Acumen – Applies a basic understanding of eCommerce in devising & executing retail plans
• Financial & Business Acumen – Builds on high level knowledge of end-to-end supply chain financial principles & concepts to deliver results
• Distribution Center Systems, Equipment, Automation, & Technology – Applies knowledge of Systems, Equipment, Automation & Technology to manage the business objectives and customer experience
  
  

DUTIES AND RESPONSIBILITIES

Minimum Qualifications & Experience

• 10+ years Supply Chain experience and BS/ BA in a related field or 15+ years Supply Chain operations experience in lieu of a degree
• 8-10 Years Supply Chain operations leadership
• Past supervision of people leaders and more than 50+ associates
  
  

Knowledge

• Strong financial and operational acumen
• Experience with warehouse information systems
• Experience with all applicable federal, state and local laws, regulations and guidelines
  
  

Skills & Abilities

• Customer focus
• Collaboration, Communication, and Influencing
• Analytical
• Problem solving
• Strategic Planning
  
  

Other

• 10% travel availability
• Flexibility to meet business demands including overnights, weekends, and holidays
  
  

PREFERRED REQUIREMENTS

• College Degree preferred
• Leadership of a distribution center with oversight of 200+ salaried and hourly associates
• Food retail/manufacturing experience strongly preferred
  
  

We are an organization that values diversity and encourages all qualified individuals to apply without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. Our organization is committed to working with and providing reasonable accommodations to individuals with disabilities, including applicants. If you have a disability and require assistance in the application process, please email [email protected]

Job Requisition: 424125_external_USA-MA-Quincy