Customer Relations Manager

We're seeking a driven and creative Marketing & Relations Manager to help us amplify our brand, engage local communities, and build lasting relationships that support our growth.

Customer Relations Manager Core Responsibilities

• Manage customer relationships including complaints, catering inquiries etc.
• Develop and execute local marketing strategies for multiple restaurant locations.
• Build and nurture partnerships with local influencers, event coordinators, media contacts, and businesses.
• Plan, promote, and manage events that drive foot traffic and increase brand awareness.
• Create compelling campaigns to boost social media presence and customer engagement.
• Work closely with restaurant managers to align marketing efforts with each location's goals.
• Analyze performance metrics and adjust strategies for maximum results.
• Actively seek out and close opportunities that generate revenue, sponsorships, and collaboration deals.
  
  

Customer Relations Manager Qualifications

• A self-starter with a passion for hospitality, marketing, and community relations.
• Highly organized, adaptable, and results-driven.
• Excellent communication skills and a talent for networking.
• Experience in marketing, PR, event coordination, or brand development (preferred).
• Comfortable working independently on a commission-based model with uncapped earning potential.
  
  

Customer Relations Manager Compensation

This is a commission-based position with unlimited earning potential. The more you bring to the table—traffic, partnerships, revenue—the more you earn. Ideal for someone who thrives on performance incentives and flexible hours.