Property Manager

Description

RPM Iowa is expanding, and we're seeking a dedicated Property Manager to be a cornerstone of our success. You'll be the reliable, knowledgeable point of contact for our residents and owners, ensuring our single-family homes are managed with care and expertise. If you're looking for a stable, rewarding career where your attention to detail and customer service skills are valued, we want to hear from you.

Our Mission: Love Where You Live

Our Values: Integrity, Action, Team, Mindset, Philosophy

Your mission, as Property manager: to amaze and awe the owner & resident by delivering an experience so exceptional that they are left wondering, “How did they do that?!”

The Characteristics You Have

• Investigative, curious, and willing to learn.
• Driven to deliver superb customer service.
• Friendly, considerate, and bright demeanor.
• Technologically savvy—able to learn new software, and innovative enough to find new ways of using it.
• Analytical and detailed.
• Able to understand the lease and management agreements, and to reason logically when the agreement is broken or must be enforced.
• Specific, clear documentation is crucial to properly serve our customers.
• Customers and customer requests are seen as opportunities to serve.
• Able to listen patiently to understand the root of the problem and to see it from the customer’s point of view. This will include the ability to remain calm in the face of emotion.
• Promise, not task-oriented.
• Punctual.
• Honest, forthright, and authentic.
• Capable of prioritizing (and re-prioritizing).
• Good communication skills—active listening, clear and concise communication, good writing skills, and good tonality in written/oral communication.
• Clean driving record & means of transportation.
  
  

Requirements

As a Property Manager, you'll provide essential support, ensuring smooth operations and fostering positive relationships within our community of single-family homes. Your responsibilities will include:

• Resident and Owner Support:
• Responding calmly and efficiently to inquiries and concerns.
• Building trust through clear, consistent communication.
• Providing proactive updates to property owners.
• Property Oversight:
• Conducting thorough inspections of vacant units, ensuring they are rent-ready.
• Coordinating maintenance and repairs with our trusted team.
• Maintaining curb appeal.
• Onboarding:
• Gathering essential items (keys, leases, etc.) from owners.
• Communicating the timeline for property photos.
• Updating Client Assessment Chart.
  

Why Choose RPM Iowa?

• Stable Growth: Join a company with a proven track record in the property management industry.
• Meaningful Work: Contribute to creating positive living experiences for our residents and maximizing returns for our owners.
• Supportive Team: Work in a collaborative and supportive environment.
• Professional Development: We invest in your growth through ongoing training and development.
  
  

Compensation, Wellbeing & Growth

• Competitive Salary.
• Comprehensive Insurance: Employer-sponsored health, dental, vision, and short-term disability insurance.
• Generous Paid Time Off (PTO) and paid holidays.
• 401(k) plan with company matching after one year of employment.
• Career development opportunities.
• Engaging culture with wellness challenges and company events.
• Apparel Benefit.
• Company provided technology
  
  

To Apply: We encourage applications through our online portal, Paylocity, for streamlined processing: *Insert Paylocity Link Here*

Disclosures

• Equal Opportunity Employer: RPM Iowa is an equal opportunity employer and values diversity.
• Background Check: A successful background check is required for this position.
• At will employment.