Office Administrator

Description

This opportunity may be your “golden ticket”!

While Willy Wonka’s World of Chocolate is not located in Wisconsin, Denali Ingredients is, and we make all those scrumptious goodies found in your favorite ice cream flavor. Each day, we make fudge and caramel swirls, cookie dough, brownies and more. We ship to business customers across the US and Canada, spreading deliciousness nationwide.

Denali is a growing ingredient supplier. We believe in fast-paced fun, continually developing new products for today’s dynamic consumer preferences. We stay well-connected to the industry we serve through our R&D, sales, and marketing efforts. Denali brings innovation forward to customers, and we collaboratively innovate with our customers for new custom products.

To stay relevant in the world of change, we are committed to investments in our facilities, equipment, engineering advancements, and in our employees. While products are our focus, our passion is for our Denali team members, as they define who we are. Driving this passion is our company’s guiding principles that express our purpose, culture, mission, and vision for our team members and customers.

Summary

We are seeking a highly professional and friendly office administrator to provide support to the Executive Leadership Team, to manage front desk operations, and to perform a variety of administrative tasks around the company that support productivity, employee engagement, and exceptional experiences for all guests. The ideal candidate will be experienced and proficient at working with senior executives to manage calendars, organize meetings, and lift administrative burdens to fuel productivity.

The person will also be tenacious about efficiency and productivity, working to ensure various administrative tasks around the offices/facilities are handled well and in a timely manner. In addition, this person will be the first point of contact for many visitors, prospective employees, and clients and will ensure a fun, high energy, and positive impression that enhances the company’s ‘good name and reputation’. Lastly, the person will help drive employee engagement and retention by handling various activities that bring employees together and promote the culture of the company.

Essential Duties And Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Greet and welcome visitors in a warm and professional manner. Ensure guests are made aware of policies/practices and sign documentation, as required, for safety, GMP’s, intellectual property, etc. Maintain reception area to provide an excellent guest experience. Provide basic information to clients and visitors regarding company services.
• Maintain office security and safety by following all safety procedures and controlling access.
• Answer and direct phone calls to the appropriate departments or individuals. Monitor cameras/calls at entrances to company facilities, validate/verify visitors, page parties responsible to meet guests / grant access.
• Support the CEO and other members of the Executive Team on appointment scheduling, calendar management, travel planning/arrangements, and expense reporting/reimbursements.
• Support planning / execution of events and meals for employee events, customer visits, Board meetings, sales meetings, etc.
• Handle incoming and outgoing mail, packages, and deliveries.
• Maintain inventories of office, R&D lab, break-room, safety, first-aid supplies. Place orders, as needed, to replenish.
• Maintain break-room PowerPoint slides / bulletin boards, ensure timely updates. Monitor break-rooms/facilities for any cleanliness/maintenance needs and notify appropriate teams to address deficiencies.
• Develop routine and ad-hoc employee engagement activities / events (holiday parties, picnics, potlucks, etc) with support from other team members (i.e. organize volunteers/committees).
• Assist with administrative tasks such as data entry, filing, and record-keeping. Organize and maintain files for legal documents. Assist with assembly / updating of PowerPoint presentations.
• Coordinate with other departments to ensure smooth office operations.
• Other duties as required
  
  

Requirements

To perform this job successfully, an individual must be able to perform the essential job function satisfactorily. Additionally, they must fulfill essential job function in a consistent state of alertness and safe manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

• High school diploma or equivalent; Associates degree and/or additional certifications in office administration is a plus.
• Proven experience as an office administrator, executive administrator, or similar roles.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and prioritize tasks effectively.
• Strong organizational skills and attention to detail.
• Professional appearance and demeanor.
• Ability to work independently and as part of a team.
  
  

Ensure Workplace Safety

Responsible for actively demonstrating behaviors that result in zero accidents and injuries. Ensure no priority is placed above safety of one’s self or of any other company employee.

Safety Equipment: Requires periodic use of steel toed shoes, hearing protection, and safety glasses when entering the production environment.

Communication Skills

Effective oral and written communications are essential, as are interpersonal skills. Ability to communicate in a highly professional manner and to create welcoming and engaging conversation is essential. The ability to work effectively in a team environment is also required.

Developmental Skills

Eager to continue learning and growing themselves while assisting others to do the same. Must have a willingness to self-reflect, adjust, and improve on personal growth.

Language Skills

Able to read and interpret documents such as operating instructions and procedure manuals. Able to write standard documentation. Able to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, and percent. Calculate figures and amounts such as dimensions, tolerances, proportions and percentages. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

While performing the duties of this job, the employee is frequently required to sit/stand; talk or hear; and use hands to finger, handle, or touch objects or controls. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee is required to talk or hear. The employee is occasionally required to stand; walk; sit; reach above shoulders; climb or balance; and stoop, kneel, crouch, or crawl.

Work Environment

Must have effective PC skills to include Microsoft Office software such as Excel, Word, PowerPoint, and Outlook. Demonstrated ability to work under pressure and with frequent, established deadlines is required. Organizational and analytical skills are required. The ability to work effectively with diverse populations is required. The ability to be agile and multi-task between high variety of tasks throughout the day is required.

Denali Ingredients is an equal opportunity employer without regard to race, color, religion, national origin, age, disability, veteran status, or any other characteristic protected by law. We do not discriminate against any employee or applicant and believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.

Denali Ingredients is located in New Berlin, Wisconsin. We are customer-centric, fun and engaging. Beyond making ice cream treats tastier, Denali provides a fast-paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive compensation, industry-leading benefits, training, mentoring and growth opportunities. Join a team that makes the world a sweeter place!

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.